“Great experience at the USPS Diablo location! This charming, historic post office is nestled between golf courses in a peaceful country club setting. I had a passport appointment and was in and out in 10 minutes. No lines, and the staff member was friendly, efficient, and even took my photo on-site. It's a small post office with just one staff member, but everything ran smoothly. Hidden gem for passport services!”
“Great service, convenient location I'm glad was not closed, though one time a package was not picked up from here (to be shipped) on the same day even though I dropped it off before the cutoff time. That was years ago and it's only happened once out of multiple times, so I think it's alright.”
“Went during lunch on a random Tuesday and they had 3 people working which made the process very fast.
Also got tips from the clerk on priority mail which was very helpful!”
“I went there for my daughter new passport application and the Sikh guy with turnban over there at the counter name G.B. (Gurlal)Was very very helpful he made the whole process go really smooth very knowledgeable and humble person I really hope he gets to trained more person like him. Thanks G.B.(Gurlal) For your excellent service.”
“Passport application was a breeze. In and out in less than 15 mins with a scheduled appointment time. Helps to keep all the necessary documents in hand as mentioned in the application.”
“I’m usually not fond of post offices due to the long lines and the unfriendly staff, but I had a wonderful experience yesterday at this particular Pleasanton location. I went in for a passport for my child and although I forgot an item, instead of turning me away, they were extremely understanding and accommodating. Hetal, the rep who helped me, was so sweet and full of smiles. She was helpful, knowledgeable and respectful of our time. Thank you Hetal! From now on, I will go out of my way to visit this location for all my post office needs!”
“I came in for a Passport Walk-In. It’s honored between 11-12 Tuesday thru Thursday. I was there by 8:45 am and was the first one in walk in. By 9:30 I was called and taken care of. We were greeted and asked to wait in line. Then when they had no other customers, they started processing the walk-ins and were very efficient. They had very good knowledge about passport services. Overall other customers were also taken care of very nicely and with great customer care.”
“The USPS in San Ramon, California, demonstrates admirable efficiency in mail pickup services. Their promptness reflects a commitment to duty. Additionally, the opportunity for employment at this location presents a chance for individuals to contribute to the community. Moreover, ample parking facilitates ease of access for patrons, fostering convenience and accessibility.”
“I've been to this office 2 times and always have stellar service from the staff. April has exceeded my expectations in both of my visits and has been patient with answering any additional questions I've had. In my visits, I only had a small piece of mail to send out, nothing too complicated, so didn't think much of what experience I'd get when being helped. I was thoroughly impressed and was greeted with the utmost hospitality. April is good at her job and making sure it is done right. She welcomed me to visit the office again and I'd gladly take the offer when I'm in the area with a mail errand.”