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August 2022 by Anastasia Rivkin
My best 5 years experience just ended up with the worst service we received. No more buying from this store!My daughter was offered and persuaded to buy two products that are different from those I asked her to buy (both paint and primer). She read what exactly she needed from the message on her phone but was offered another product by the store's manager. Why? Because it's cheaper. The very regular Ben paint instead of superior Aura paint. She was told it's the same but cheaper and didn't even understand they offered her the completely different product.She called me when she stepped out of the store and I told her that I don't want this paint. She came back to change this one and hasn't received (once again!) the clear explanation she is going to be charged for this (not hers) mistake.The primer that was offered to her was also a completely different (and cheaper) product from whatever I told her to buy.The store manager, Linda, who was talking to my daughter, was not ready to recognize it was her mistake.I do not understand since when this store takes care of my money instead of the quality of their products? It is not the first time we are offered cheaper products - but previously it was Regal paint instead of Aura. I paint house not every year, I want the color to stay longer and take time to check what exactly I need to buy. I understand that buying the cheaper paint will result in the repainting which is needed much sooner and maybe this is Linda's goal. But not anymore.I will make sure to share my experience with my friends, colleagues, and on social media.
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July 2022 by Chris Freitas
As a painting contractor, this is my go-to store. Best products coupled with great customer service and superior product knowledge!
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March 2022 by Joseph Baker
Great store. Great people! Very helpful.
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December 2021 by Renee J.
This was my favorite local paint store but I came in today and only half the staff was wearing masks. Sure, it was uncomfortable but I only decided I had to leave when one of them started coughing. Not worth getting sick days before the holiday.
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October 2021 by ALEJANDRO JIMENEZ
Very good service! Even in spanish ?
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September 2021 by Harmony N.
Went there on Saturday with my family, including 2 young children. We patiently waited our turn to ask the the color consultant a few questions. While speaking with her and looking at her recommendations the "paint" guys (the other employees) literally shut off all the lights because it was almost 4pm and they were closing. Aside from the front door, there was no light in the store so obviously it was a rude nonverbal "get out". No courtesy. Not even a warning, literally shut the lights off and left us holding the little paint swatches up, unable to even see. Tori, the consultant was helpful and patient and the one star is for her putting up with that type of work environment.
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August 2021 by Seema G
Great products, great selection. Make sure you document your purchases with them. Many finishes. Not just egg shell, matte and semi gloss
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March 2021 by Shari Khan
Really amazing customer service. Been going here for several years. Staff is really knowledgeable about products. Recently ordered a fence stain and Chris went above and beyond with a special order. Jesse also was extremely professional and helpful. Highly recommend the store.
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July 2020 by Jeff Nesselroad
These guys do such a nice job of detailing my vehicle every time. The price is very reasonable too@
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May 2020 by Anu O.
This place is AWESOME!!! They have all the colors in the world you can possible imagine and they make it right there for you. Plus as a painting novice, they made my shopping so easy and I appreciated that they weren't trying to upsell me.
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April 2019 by Janice K.
I had been searching for someone that carried a particular wood stain without much success. When I went to the manufacturer's web site, they listed Professional Paint Center as one of their distributors. I was all set to drive the one plus hours to get to Dublin to pick up the stain when I received a call from Jim at PPC. He had taken it upon himself to personally call a paint store near me (he knew the owners) to see if they could order the stain -- and it turned out they could!! Wow! If we lived closer to Dublin Professional Paint Center is THE place I would frequent for all my home painting needs. Thank you Professional Paint Center!!!
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December 2018 by Monica Lendway
What an amazing community service. They offered FREE maks to the community while the air quality is extremely unhealthy due to major fires. I picked some up for my office employees today. Thank you for your kindness
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December 2018 by Louis Fong
Came in to pick up some exterior stain and was greeted with fantastic valuable information about technique and application. Jim and his staff should do some consulting.
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November 2018 by Walter Saravia
Nice service.
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August 2018 by Alejandro Gutierrez
Good and helpful workers
