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September 2025 by Marcel b
The pharmacist Dr Sopheak is super professional and helped me with everything i needed so expertly and effortlessly. An outstanding person, great pharmacy experience. 👍👍
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August 2025 by Susan T
Highly recommend calling ahead to push the techs here to fill your prescription. I waited 40 minutes there only for them to work on the prescription after I waited in line a second time (overheard one of them saying they forgot to do it).
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November 2024 by Latisha Shaw
The people in the deli department is so slow and the food never looks fresh. I love Safeway, but this particular one need to step up their service. Every Friday they have a deal, therefore it should be more people in the deli available to help.
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March 2024 by Carmen
Yes, I sadly have to agree with the other posters. This Safeway Pharmacy is not timely with prescriptions. They are better if we give them a day or two to fill them. Also, it's best to call first to verify that the prescription is ready. If you're old and/or disabled, picking up prescriptions is somewhat of a hardship because you must walk across the entire store to the back wall area, just to discover your prescription isn't ready! You either have to wait —and the pharmacy has no chairs for people to sit— or leave and come back another time. My experience has been somewhat frustrating.
August 15, 2020 — Update
I raised this Pharmacy’s rating from 1 star to 4. Over time, the Pharmacy’s customer service has become much less frustrating now that they are more familiar with me, my medications and payment method. The pharmacist’s assistant, who gives me my medications, is dedicating more friendly effort and patience when dealing with me. I still call first to ensure my medications are ready for pickup. There has been a demonstrable improvement in customer management and servicing. A big Thank You!!
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June 2023 by Yerp X.
Last night I went to Safeway and my cart suddenly stopped at the exit door hitting me violently in my breasts. I don't know why it stopped, because I went through the register with my purchase. This caused me harm and injury. Today, my entire entire left Breast is sore today from the Safeway cart slamming into my breasts!! I am fed up with Safeway!!locking up the carts at the exit door is a asinine way of controlling crime. My cart went through the register and i was not stealing anything!!! Years ago in my neighborhood we had a grocery store that had "Conveyer" belts. The "baggers" at the registers would put your Groceries in a crate and give you a ticket to get your groceries from the crate when you pull up to the belt. If Safeway is going to lock your carts at the exit door and in the parking lot far away from your vehicle, then they need a system to get your groceries to you vehicle and STOP having the shopping cart ATTACK YOU AT THE DOOR AND Causing YOU INJURY! I stopped shopping at the Safeway store on Dublin West side for this reason. I got tired of my cart suddenly stopping in the parking lot leaving me stuck sometimes in the rain in the middle of the parking lot with groceries I had to carry by hand to my car! Now Safeway at east side at Tassajara is doing the same. I am done with shopping at Safeway Stores. I may have to run to the store to get something that i can carry in my hand but my money will not be spent at Safeway when I can get the same groceries at other stores that are friendly and customer service is not causing the customers harm at the expense of saving the store money. I am 71 years old and having to carry groceries from the exit door or stuck in the parking lot far away from my vehicle is NOT what i am going to do!SAFEWAY HAS NEVER BEEN TOO BRIGHT WITH its CUSTOMERS SERVICES (other bad experience with Safeway Stores) AND THE STAFF IS VERY UNHAPPY TOO!I am much happier shopping and NEVER had any problems with shopping at the other local stores -Lucky's, Sprouts and Best -COSTCO Stores.
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April 2023 by Cynthia Villegas
Great service and knowledgeable friendly staff.
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February 2023 by JJ WBC
Gladly accepted my Good RX card and the pharmacist verified I was getting the best discount possible.
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March 2022 by Melody Evenson
Thank you for providing a way to support the Ukrainian people when we purchase groceries at your store. It’s surreal to think that while I am going about my daily activities, filling up my grocery cart, there are good people whose homeland is being destroyed by a madman and his armies. And all we can do is pray and send money to help. Seeing this gesture at the check stand made me feel a little less hopeless.
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December 2021 by Devki P.
This pharmacy is great! Super quick and very responsive! Yes, there is sometimes a wait but there's a wait everywhere. The pharmacist knows what he's doing and walks you through your medication and answers any questions.
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July 2021 by Devki Patel
Fast and reliable!
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February 2021 by MarQuita Irving
Good quality food, fresh veggies and breads.
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January 2021 by Lisa C.
Have made this pharmacy my one and only. Very capable staff, polite, and usually not crowded. The pharmacist is thorough and helpful. Glad to have found this place.
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November 2020 by Corrin Wnuk-Franchino
This has to be the worst Safeway I have ever been to! I’ve had multiple incidences of having to return expired goods. And I’m not talking about a day or two I’m talking weeks and more. I returned a bag of cat treats that I bought a week prior and they expired December 2019!! When I went to go return them, I found another bag on the shelf that expired April 2019! A week or two prior to that I had had a package of lunchmeat in my basket when I got to the checkout counter I real
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October 2020 by Malbytoast
Haven't filled there in at least 17 years, but Jim was the best. Also his rx tech was a riot! I'm sure staff has changed over the years.
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October 2020 by Aaron Ghiringhelli
This is the worst Safeway in the Tri Valley. They ignore online orders and when they do deliver they had multiple missing items. The "customer service " is never available for calls to find out why my order was not delivered.
