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March 2024 by Dawn Aguilar
How cheap is the post office that they won't let me use their tape on a box that I was BUYING from them!!! I brought my own tape but ran out. Lame. Also, MULTIPLE side convos were happening while multiple people were in line. Perhaps, if they talked less, the line would move faster.
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March 2024 by Clarisse de Cantrell
Most of the staff here are very rude but what’s even worse is that they don’t do their job correctly. They didn’t create a label for our package so it was lost. They also denied our request for a refund even though they lost the package because they didn’t create a label for the package to be sent.
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March 2024 by Ichigo Neko-Kyuketsuki (Gothic Tomgirl)
I wanted to send a laptop and books to the Philippines the USPS website said what can be delivered and a laptop was ok. I went to purchase a shipping box and the lady said we don't ship anything to the Philippines not even laptops because it's a communist country I felt really offended. I ended leaving and I didn't want to cause a seen. I felt discriminated because I am Filipino and the lady was really rude. I will report the incident to the BBB and other local post office complaint center. Really uncalled for and the lady should be suspended without pay.
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January 2024 by Aniruddh Amonker
Neeru and Teresa were both very kind enough to help me locate tracking number on a month old shipment.
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October 2023 by Kunduz Aidar
The worst customer service (there is 2 super rude ladies -one Indian lady don’t know her name and another white lady in glasses). Any time I come I feel like there is only 1 poor Asian lady which name i also don’t know is very nice and tries to make the environment positive as possible. I came twice and twice had the same bad experience from the same people. Won’t event come again. Super super rude (they treat people as we did not come to ship something but as if I am some kind of homeless person who came to ask for money, even homeless people don’t deserve this attitude) I hope manage of the store will train those 2 ladies some customer service experience)
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October 2023 by The Artist Formerly Known As
Low wait time ... great service. Nice staff.
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October 2023 by A B
friendly staff. Quick Service. Note - Saturday it opens at 10am.
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September 2023 by Samuel C
They tend to be nicer than most post offices. They are friendly at least.
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August 2023 by Lynda C
Quick, efficient, professional service. Ring the bell if no one is at the counter.
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August 2023 by Ironlung76
Not a single person going “postal”. Maybe I visited on the wrong day
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August 2023 by Shawn Spenic
Dublin USPS NEVER honors Hold Mail's "Pick up at Post Office" and just deliver it anyways or tell you to go to San Ramon where they don't have our mail either.Lazy driver decided to combine my package with another neighbor's package inside of our neighborhood mail box without informing us or giving us the key. Can't think how likely it is for them to steal my package instead of just leaving it in front of our garage or front door since I was home at the time. I have video camera evidence he even drove up to our sharing housing driveway seemingly to put our package in front of our garage, but decided to go for the community mailbox anyways.
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July 2023 by Hello W.
This comment is for Mr. WALKER, the male clerk at this postal location. They didn't want to serve us when we came at 4:50pm, the PO supposed to close at 5pm. They put up the Closed sign but I came in and asked the employees there for an exception to mail a certified letter to the IRS. The female clerk there was chatty and unfriendly, unprofessional. But Mr. Walker agreed to make serve me and the rest of the customers who came after me. He went beyond his duty and did his job with professionalism. He deserves a raise.
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July 2023 by Henry K.
Mr walker allowed us in when it was close to closing and his partner said we couldn't. great business by him. little things go along way and he made all of our days but not having it be an inconvenience to have us come another day when his partner wanted us to. God bless Him.
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June 2023 by Winnie W.
Excellent Post Office! Staff here are friendly (yes, service with a smile on their face and in their voice!), knowledgeable, fast and super efficient.There are typically no line or a short line here (they're fast!) and don't be afraid of the line here if you see one... it moves fast! :)A special shout out to April... who is always super helpful, friendly and knowledgeable each and every time. I wish every post office is like this one here in Dublin!
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June 2023 by Spencer Wass
Had a good experience today - they sang happy birthday to my kid and I think that's fantastic.