Diamond Mattress is recognized for its exceptional American craftsmanship and commitment to quality in the bedding industry. Each mattress is carefully made in the USA using premium locally sourced materials, ensuring comfort and durability. Customers appreciate the diverse range of products, including luxurious memory foam and responsive innerspring coils. The company's dedication to sustainability also makes it a responsible choice for eco-conscious consumers. Excellent customer service is a hallmark of Diamond Mattress, with a knowledgeable team ready to assist in finding the perfect sleep solution. Reviews highlight a great warranty program, where customers have experienced prompt and helpful service. In cases of mattress issues, such as sinking or discomfort, the customer service team, particularly the manager, has been praised for their understanding and swift resolution, including exchanges and replacements. Overall, Diamond Mattress is celebrated not only for high-quality products but also for its outstanding customer care, making it a trusted choice for anyone seeking a superior sleep experience.
We purchased a Diamond Brand Mattress on Sept. 2021 that was not comfortable for us. We contacted the company and Mr. Omid who is the Customer Service Manager was very gracious and understanding of our problem and volunteered to exchange it for us. Thank you Diamond Mattress for a great service .
August 2022
Great company. Specially the customer manager Omid that solves all kind of problem. Thank you for a great mattress and a gray service
November 2021
Love that this company is family owned and made locally in California. I am on my 2nd mattress from them and I love it!
