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March 2022 by Shiraz S.
Do not use this company. The supply cheap garage doors and provide zero support. My garage door started breaking apart after 3 years of normal use.
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May 2020 by Danny N.
Scheduled an appointment with Elder (owner) to go to my house to get an accurate estimate at 3pm. No show. Not even a phone call. Called him that same day as the appointment and said his cell phone had broke and he had just replaced it and apologized. No big deal, life happens. Rescheduled the following week at 11 A.M. Received a text he was on his way at 1025 with a 45 min eta. I replied to confirm via text. I waited until 11:35 A.M. and left my house because I had errands to run and was tired of waiting around for Heritage garage doors. The son did not arrive until 11:45 A.M., 45 min late from initial appointment time. Told him sorry they were late. I'm understanding but twice in a row shows sloppiness and lack of responsibility. Then spoke with Elder and he apologized once again and sent me a picture of windows to choose from and an option of four colors and the call cut off. He did not bother to call back. Poor communication. So glad I learned their work ethics before giving them any deposit.
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April 2020 by Jamecia B.
We were having trouble with our garage for a couple years. (Garage not wanting to close if the sun was at a certain angle. Trying to close it, just to have it reopen before it closed all the way.) Eventually, the opener just gave up, so we used it manaually until it was just too hard to open anymore. So I decided to go on yelp to get some quotes. I tried 3 different businesses. Heritage was the only one with a free estimate. I reached out by leaving them a message on yelp. They responded within the first 10 minutes. I spoke with Elder, the owner. He said he could have someone come out the same day or the next day. I chose the same day, even though it was later in the day. When they arrived, I told them what was wrong with the garage door. He (Elder Jr.) asked if I wanted to replace the unit or fix it. I told him whatever was the cheapest route. So they took a look and said they could fix it, and they would be out the next day. As promised, they returned the next day with the parts. They were done in about an hour. And my garage door operates just like it was new. Elder Jr. said we had great hardware. They don't make them like ours anymore. Ours was built to last a long time. Thank you guys so much for being quick to respond, for your friendly service, and saving me some money. I'd recommend Heritage Garage Doors to anyone that is looking for repairs or just to upgrade.
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April 2020 by Cynthia M.
I am very happy with the professionalism, quality, cost and speed of this company. Elder's company was referred to me by my contractor, Avo Aknakjian. Elder came out, assessed the problems, explained to me why the garage door was behaving badly, and why it continued to have problems. He explained what needed to be fixed, showed me what would be done, explained the materials and labor components, and gave me a price. The price was reasonable; we scheduled the work to be done that day! His person came out, did the work as described, and in the described timeframe, and had me test the work. The result was wonderful, quiet door and everything was aligned.
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February 2020 by Frank C.
Elder & Heritage Garage Door are true professionals. Made us custom garage doors out of a "mangaris" hardwood. Installed the custom wood door with heavy duty springs and oversized motor in garage door opener to handle the weight load. We get alot of compliments on our garage doors. I highly recommend!
