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September 2022 by Sonic M.
I have been coming to this place for 6 years now. I have a few vehicles that I've been bringing here because he's reliable, fast and friendly. I tried other places that were near by but didn't come close to this guys customer service. I recommend this business and you don't feel harass or pressured to fix other things so that it "passes" like other places.
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April 2021 by Jay S.
I wouldn't trust or buy anything here. Go to Carmax or a real dealer. They will sell you a really bad car and over charge you. I have proof from the Lexus dealer themselves. I would highly recommend staying away from these used car thieves. Also horrible customer service.
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January 2019 by Jorge Sanchez
Pretty dope Vale took care of me really well I wouldn’t talk to anyone else this guy is grade A1 sauce and a dope guy. Helped me with issues real quick. Got my second dream car thanks to him.
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January 2019 by Ricky T.
I was in the market for a Mustang GT, and after not having much luck anywhere else due to my financial situation Val and his team went to work. They got me a great deal and the exact car I wanted. I couldn't be any happier. Other dealerships kept trying to play their sales games. When I came to La Familia Auto Exchange they were honest and accommodating throughout the process. I highly recommend this place to anyone out there in the market for a used car. They truly made the process stress free and I'm very thankful.
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September 2018 by Alex D.
I was lied to. They said they had a specific car but they didn't. They made me take two trips. Nicolas assured me they had the car. They posted a picture of a shitty scratched up Corolla s and were trying to pass it off as an le in the ad. I waited two days believing them that they said they were going to bring the car from la. That is some shady s**** The place was empty when I got there. An older gentleman was washing newly arrived cars from what it looked like. I looked everywhere for the car but didn't find it, even in the back. This place must be pretty desperate to pull something like this. I Honestly think these reviews are fake from people who were paid to give them a good review.
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September 2018 by Ricardo Diaz
Thanks
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September 2018 by Chris Fernandez
(Translated by Google) Thanks guys.
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May 2018 by chris sanchez
Thanks guys
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January 2018 by Ge P.
This place rocks! Vale was my sales representative and he's super friendly and helpful, got my new ride within few hours on Sunday afternoon even though I am a international student! Still can't believe I did everything in hours lol! Just like the name of this place, they really treat me as family and gives me lots of great advices to deal with the bank, will definitely recommend this place to anyone who is buying a car, good job guys!
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January 2018 by Darleny G.
I do not recommend this place at all !! They will screw you over. We got a 2012 chevy Cruze that was a total junk ! At first it was good but then all of a sudden it had all this issues. The check engine would pop out at first ! And they supposedly fixed it ! Well that was b******* next the whole engine was messed up and we got a whole new engine but weeks later it was messing up again !! But this time the car would stop running we would be driving and the car would literally stop out of no where ! So they took the car & "fixed it" well that was b******* again ! They even kept the car in their shop for over a month ! And didn't even give us a rental car ! Then we got it back and it still had the same mistakes all over again ! & recently I also found out that I was not under the car I was the buyer ! And when they ran the car on the system so I can trade it for a new one it turns out I was not the buyer my co-signer was and we were like WTF ! & on the paper it said I was the buyer but turned out I was not even under the car.. so please do not step foot in the dealership they'll f*** you over ! Don't trust Serica & Val .