Extra Space Storage on 999 E Bayshore Rd in East Palo Alto offers a clean, secure, and well-maintained facility with a large selection of units. Features include drive-up access, electronic gate access, multiple entrance and exit gates, and a manager living on site for exceptional security. The location provides convenient freeway access and avoids bad traffic, making it accessible. The storage is neat with no smells or trash, and everything is in order. The staff is professional, friendly, helpful, and knowledgeable. They provide amazing support and exceptional customer service, making the process easy and hassle-free from move-in to closing an account. Staff are always available to answer questions and are very helpful over the phone, often checking in to see if customers need assistance. The experience is consistently described as excellent, giving customers peace of mind about storing their belongings.
Kirk, the manager, was so friendly and even helped us out when we moved out of our storage unit. Couldn’t thank him enough!
June 2026
Nice and fast customer services from Kirk. I was fortunate that he helped me out. I really appreciate how friendly and organized he was. Positive👍🏼💯
May 2026
Mr. Kirk, the manager at this storage location, is extremely helpful and patient! He showed me around before I decided to store my stuff here over summer and kept me updated about unit availability so I was able to get what I need asap!
