Extra Space Storage on Willow Rd in Menlo Park offers a large selection of storage units with features like drive-up access, electronic gate security, and RV parking. The staff is consistently noted as helpful, friendly, professional, courteous, and kind, making the process quick, easy, and hassle-free. Reviews highlight the exceptional customer service, with representatives providing clear communication and great attention to detail to help choose the right unit. The grounds are kept very clean, and the facility is recognized for its exceptional security. Customers highly recommend the facility for its competitive prices, pleasant experience, and efficient service.
Jenica at the front desk was very friendly and helpful. Getting a unit booked and leaving the unit was effortless. The property is well maintained and easy to use. My experience was excellent!
June 2026
Jenika, the supervisor at Menlo Park location was amazing. She toured us through some available units and was pleasant and helpful. The property was clean and well maintained. Highly recommend over Public Storage!
June 2026
Very friendly staff, great service. Would recommend, especially to college students moving out.
