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September 2023 by Ruth S.
Don't take your car here , it wasn't a pleasant experience for us. They don't take accountability for their scheduling conflicts and blame their call center for everything. Will never be back I only gave 1 star because there isn't an option to give 0 stars
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August 2023 by ruthie
If I could I would give this place negative stars. Word of advice don’t take your car here look at all the bad reviews on Yelp first. I made the mistake of going by the reviews here and I totally wish I hadn’t. They have no regard for your time. They say things will get done and days later you’re still waiting. Daniel is a very condescending guy and talks to you like you are stupid and JD doesn’t even let you speak. Or are they only like that to me because I am a woman?! Either way steer clear from them if you want your car to get fixed. We reached out first week of July and it is now almost September and we are still waiting for an estimate. SMHServices: Steering & suspension repair
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August 2023 by Craig Duling
I recently had the right rear door replaced on my 4 door, F-150 truck. Fix Auto was able to paint the new door and blend in the paint to the rear of the cab without having to remove the truck bed. Other repair facilities wanted to remove the bed, and even though this is not a complicated process I wanted to avoid interfering with how something left the factory if at all possible. When I picked up the truck, I wasn't completely satisfied with the door alignment. Most people would never have noticed but I am very particular. The person in charge asked me to wait 15 minutes and they took the truck and made a minor adjustment and it came out perfect. Silver is the hardest color to match and I am pleased with the color match.I have previously used Fix Auto and I have always been very satisfied.
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August 2023 by Randall Weingarten
High praise for the quality of body work, and their sense of integrity. The sales people, Body repair expert and coordination of their work- nature & extent, time estimate, and deductible-were all of highest quality.RWService: Body & Trim
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August 2023 by Florin Andrei
Had to fix a rear bumper. Great service, quick repair, prompt communication. Very good auto body shop!Service: Body & Trim
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July 2023 by Alejandra Martinez
Outstanding job! The repair on my rear bumper was done flawlessly, and the final result is truly indistinguishable from a brand-new one. I couldn’t be happier with the outcome. The service was incredibly fast, and they used brand-new parts, ensuring top-notch quality. Additionally, they went the extra mile by thoroughly washing my car, leaving it spotless. Their ability to communicate in Spanish was a huge advantage, and their customer service deserves a perfect 5-star rating. Thank you sincerely for taking such meticulous care of my car.Services: Painting
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July 2023 by Mark Hoffberg
Like brand new! Flawless repair of drivers side roof post damaged by large tree limb falling on it. Excellent work.Service: Body & Trim
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June 2023 by Daniel B.
These guys took more than a week to give me an estimate for my Miata, which had been damaged while parked. Actually, they never got back in touch with me, I had to pester them to get the estimate, in the meanwhile I had taken it elsewhere. This was in 2020.
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June 2023 by Billy Lee
Fixed my Tesla after a fender bender. Great communication, and delivered before schedule. Gave my car back in like new condition, washed and ready to go. Place was nice to boot.
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May 2023 by John Petrilla
Work was excellent and timely. Personel were friendly and helpful. They would be my first choice if I needed body work in the future.Service: Body & Trim
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April 2023 by Devonia Frazier
They kept me updated along the way and they did an excellent job with the repairs and blending of the color. And they gave it a wash afterwards.Service: Body & Trim
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April 2023 by Janice Weikal
This repair shop is efficient and does a quality repair. Keeps customer inform all the time from beginning to end. We would use them again.
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March 2023 by Olivia H.
I needed a repair for a minor dent on my bumper which was covered by insurance. The whole process was seamless. I got a quote soon after my claim. Took a month to get the part. The repair was done in less than a week like they promised. There was no surprise and they cleaned my car inside and out!
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January 2023 by Kinga Wołos-Zachmeier
Fix Auto Palo Alto did a great job fixing my car and also they were really helpful with getting a rental car and accommodated my request to change the pick up time! Highly recommend!Services: Painting
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October 2022 by Glen Sato
Estimate for repair after tow from accident. They were thorough, professional and clear. While the vehicle was totaled so no work was done, I would gladly have used them for any repairs.
