AmeriGas Propane, located at 15289 Old Hwy. 80 in El Cajon, no longer offers walk-in service but provides 24/7 customer support. The company focuses on delivering value through expanded digital tools and efficient service. Customers have mixed experiences; some appreciate courteous and efficient delivery drivers, while others express concerns about communication and chaotic call center interactions. Long-time customers report satisfaction with the service, noting that they rarely have issues with deliveries and enjoy the flat monthly charge system. However, there are occasional concerns about the accuracy of propane deliveries and the need for local personnel to handle problems effectively. Overall, AmeriGas strives to meet energy needs while improving customer connections.
Your truck delivery personnel have mostly done exemplary work.... but your billing and customer service needs some tweaking... this time... all department did well, five stars... thanks Brian
March 2024
If you really have to ask, then it's a 1-star.UPDATE: True to this review, despite their reply, as is the norm... they have not nor have ever called me like they said they would... in writing.
February 2024
This is my first purchase of propane everything went well
