Citi provides a professional and helpful experience at this branch. Staff members are friendly, knowledgeable, and organized, often going the extra mile to assist customers even without an appointment. The tellers are very nice and the bank is clean. The whole crew is welcoming and knowledgeable, making for an excellent local branch experience where issues are resolved efficiently. The process is straightforward, with customers noting it is the best experience.
I had the best experience! Sorry I don’t have names but the 2women who helped me this morning could not have been more professional and helpful.
February 2022
I would give 6 stars if I could. Ms. Katherine Nye helped my mom to open her bank account, and she walked the proverbial extra mile to accomplish that. The whole crew is really welcoming and knowledgeable. Couldn’t ask for anything more from a local branch of a nationwide bank.
February 2020
Terrible customer service experience. The teller was too busy cleaning gum off the counters to help me. The teller who finally came out to help me, didn't know how and ended up asking 2 others if they knew how to help look up my account. This branch is disorganized and has an unpleasant odor to boot. Do what you can to... read full comment