Cummins Sales and Service in El Cajon provides excellent and professional customer service for diesel and RV repairs. Customers report highly satisfying experiences, describing the crew as good, hardworking, and respectful. The team is known for listening to issues, providing clear diagnostics, and working efficiently to complete repairs as quickly as possible, often exceeding expectations with their speed. The service process is efficient, from scheduling appointments to the final pick-up. The staff is professional, extremely knowledgeable, and concerned about both their products and their customers. They provide clear estimates and communication throughout the repair process. The facility is also accommodating, offering helpful extras like transportation. Customers express strong trust in the company's diagnostic expertise and a willingness to return for any service needs, noting that the experience is superb and memorable for all the right reasons.
Price gouging at its finest. Was charged $245 an hr for labor. They even charged me 1/2 hr at that rate to do the administrative write up. BS dealer. Questioned him about it and the response was i have to pay my guys. Will never go there again or tecomend them to anyone. Only reason for 2 stars is they fixed the issue with... read full comment
August 2023
Told them the issue,,they listened,gave us a lift to hotel (with dogs),,next day told us what was found and how long, no worries there Just a Good crew,thanks John (general manager)
April 2023
The best services and excellent and professional good customer service ? ? ever had..I was helped By Jeremiah. Thank you..AE Transport LLC
