CVS is a mixed experience but shows signs of improvement. The store is conveniently close, and the shelves are fairly stocked, with friendly staff always willing to help. Customers appreciate the helpful service from employees like Vanessa in the pharmacy, who makes time to assist despite being busy, and MaryAnn, known for going above and beyond with a smile. However, the store is somewhat outdated, and the only self-checkout machine often malfunctions, leading to delays and frustration. Many customers prefer more human assistance and suggest removing the self-checkout option altogether. The pharmacy services are generally positive, with staff showing kindness and professionalism. One customer noted that Vanessa's personal attention created a comforting experience, and she is considered a valuable team member. Still, some issues remain, particularly with pharmacy follow-ups and medication orders. There have been concerns about unaddressed issues and communication lapses, which are critical given the importance of medication. Overall, CVS is working on improving its service quality, with friendly staff making efforts to provide good customer care, even amidst some outdated facilities and technical issues. Customers value the personal touch and hope for continued enhancements in both store and pharmacy operations.
Anna was the most helpful and kind person I've ever had help me at any CVS in my entire life. I know it sounds dramatic but she was wonderful and very thoughtful. Thank you again
January 2023
I don’t know why this location got a lot of bad reviews, but my experience here overall was pretty good! :)
December 2022
I have always had nothing but great service.MaryAnn always went above and beyond to help myself and family. Always with a smile.
