CVS is a convenient and accessible store that offers a range of services, including COVID-19 testing for eligible individuals, with options for lab and rapid testing. While the store is somewhat outdated, it is well-stocked and located close to the community. Staff members are generally friendly and helpful, with some employees earning praise for their personal service and positive attitude. For example, Vanessa in the pharmacy is described as awesome, providing attentive and cheerful assistance, making customers feel comfortable. Another employee demonstrated teamwork and professionalism by smoothly handling a pharmacy transaction, reassuring customers even during busy moments. However, the store faces some issues. The self-checkout machine often malfunctions, causing delays and inconvenience, and many customers suggest removing it altogether to allow more staff interaction. The pharmacy has improved over time, but there are still concerns about follow-up and communication regarding prescriptions and medication orders. Some customers have experienced rude staff and management in the past, though recent reviews indicate a positive change in attitude. Overall, CVS is a store with friendly staff and good service, but it could benefit from updating its facilities, fixing equipment, and improving pharmacy communication.
Can literally not get anyone on the phone. Beyond annoying.
March 2026
Everyone is so kind and helpful here at CVS Broadway.
March 2026
I'm always being watched by the staff that are working. Like if there waiting for me to steal. And when I do purchase my items the cashier is rude and always acting as if they need to be some where else
