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“Sam took care of me! Instantly showed me the Best four choices. Was able to quickly look up Our past order. Put the order in to the computer in less than two minutes and was ready to deliver it in a whole different part of the county for my 90 year old dad with full Installation and removal of a California King.
Offered next day delivery, but that was actually too soon for my old dad. I called back and Sam was able to reschedule the delivery for Wednesday. I felt like I got everything I wanted!”
“This review is primarily for Elizabeth at the El Cajon store who got my warranty approved and I was finally able to replace my damaged couch after two months of getting the runaround from their extended warranty (Reguard) customer service line overseas. I called every week and got nothing except to wait and wait with zero updates. Finally decided to try to talk to someone at the store directly and Elizabeth helped me. I explained the situation, she called Reguard right then, and they told her it was approved. I could not believe it. It was only once I went into the store and did something about it that Reguard decides to approve my warranty and replace my couch. Could’ve been coincidence, but the lesson here is that Elizabeth is awesome, and avoid the extended warranty”
“Steve and his employees have always been thorough and honest with us. We started purchasing from Yes! more than 15 years ago. The process is so easy and straightforward. We recommend this store for your shopping needs.”
“Great customer service. The sales people were helpful and did not hound me. Gave me some space. Also, the delivery was excellent within the specific time that they specified and they kept in contact with me. I will return to Jerome’s for my next furniture purchase.”
“I love this location and Rhonda! She's been so helpful and always very attentive and makes our purchases go smoothly and fast. Would definitely come back to this location and refer my family. Everyone is so nice and friendly!”
“Sales Rep Johnny and the office manager made an impossible delivery happen. They were professional courteous….everything customer service should be but lacking in other rent a center stores I’ve dealt with in the past. Definitely going to refer my friends and family to the El Cajon Main Street location!”
9:30AM - 9:30PM
159 Fletcher Pkwy, El Cajon
Furniture Stores
“On Saturday I went to Home Goods store looking for curtains for my kitchen. I bought the nicest living room curtains that I am actually going to turn into kitchen curtains because I loved the print of this curtains. It will be easy to do and was a great price of $19.00 and of course got a few more things from store. This store has lots of things for your house. People who work there are always friendly and helpful.”
“Very good customer service, I bought a sofa and love seat and mattress and they’re very comfortable and cheap. They also ship it to you and assemble it. I recommend this place for people who are looking for any kind of furniture.”
“I posted a negative review before I realized erroneously the owner Sabrina HAD tried to contact me. Sabrina provided a quick response and the matter was taken care of immediately upon my returning the product! I will definitely shop with them again!!!!!!”
“San Diego, CA. Leslie brought us to this cool area and said she loves this store. They give samples of flavored olive oils. They also carry vinegars and…puzzles? I asked why the puzzles. The staff person said, “Pretty much everything here is what the staff likes. And it sells, so…”
Well, I loved their puzzles! Steve got one about national parks for Charles. Fun place!”
“I had a great experience at Furniture and Mattress Warehouse in El Cajon! They have a huge selection of quality furniture at reasonable prices. If you go, ask for Abel—he was extremely helpful, patient, and knowledgeable. He took the time to answer all our questions and made sure we found exactly what we needed. Highly recommend this place and definitely recommend working with Abel!”
8AM - 10PM
250 Broadway, El Cajon
Furniture Stores
“Very clean, shelves stocked & entire store well organized. Retail sales associates are helpful, pleasant & polite. Great night to peruse the isles, get ideas for Holiday gift shopping-Along w/some great discounts on Halloween Decorations!”
“Priscilla at customer services was such a huge help with a purchase I had, she was very professional, personable and helpful with my questions that I had in regard to the transaction. She made sure that she saw it through to make me happy and satisfied with the process. She's definitely an asset to the company!!”
8AM - 10PM
250 Broadway, El Cajon
Furniture Stores
“Shelby was the best today! She helped me pick out a gift for my niece and totally took the stress off. Great customer service just an amazing person all around! Thank her parents for raising such a sweet gal!!”
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“Came in this afternoon in search for a couch. Alice was super friendly. She was always on the lookout if we had any questions about the couches. Thankfully there was a 4th of July sale happening and we got the couch we wanted! I just want to say thank you to Alice for taking care of us and I can’t wait for my couch to get delivered in a couple of weeks.”