JCPenney is a department store offering apparel, home furnishings, and beauty products. Reviews note it provides great customer service, with staff described as awesome, patient, and extremely helpful in assisting with products, sales, and credit applications. The portrait center receives specific praise for fantastic, creative, and efficient service. Shoppers find good business apparel and value from national and private brands. However, the store is described as a little run down, with a broken escalator and elevator. A common complaint is that the store is very warm, humid, and overall stuffy due to lack of air flow, making the shopping environment uncomfortable. Another point of criticism is a policy limiting fitting room items, which some find extreme and discouraging. Despite these issues, many customers state they will come back.
On March 26th, I was in the store to buy a gift. When I went to pay for it, in the women's clothing department, the cashier, Rania, was not only friendly, she was very helpful in telling me about how i could get the discount
December 2025
A little old and outdated but it reminds me of my childhood
December 2025
I absolutely love shopping at this store I buy a lot of things in the drapery section and Jessica hooks me up
