Public Storage in El Cajon offers convenient storage solutions with the option to reserve online for free and without commitment. Customers can choose the eRental option to skip the counter and access their unit directly. The staff provides personal attention, with employees like Sabrina and Don praised for their helpful, friendly, and professional service. The facility is described as clean and well-maintained, creating a positive experience. Some concerns about pricing were addressed when management honored the initial quote. Overall, customers highlight the helpful staff, clean units, and easy process, making Public Storage a recommended choice for storage needs.
Came in to rent a unit with Natasha she has great customer service and was very friendly. She is an awesome lady and Jenny.This is my third time renting with public storage and I would recommend them to anyone needing a unit.
July 2025
This is a bait and switch shady tactics.
Reserved a unit for $40, go in and it has been raised to $50
Mgmt called me shortly after making this review and honored the initial quote. Updating review, thanks!
June 2025
Spoke to the district manager Rob who was very accommodating and the best thing since sliced bread..10 stars hand downn
