Pep Boys Auto Service & Tire Center at 902 N Imperial Ave is a trusted destination for all automotive needs, providing same-day services like auto repair, tire services, brake repair, and roadside assistance. The staff has received mixed reviews in the past, but recent experiences highlight a shift towards better customer service. Many customers describe staff members as friendly, knowledgeable, and professional, noting how they accommodate various needs and provide excellent service. Mechanics take the time to explain repair recommendations clearly, ensuring customers feel comfortable and confident without pressure. One customer even shared a positive experience during a flat tire emergency, praising the quick and affordable service. With over 100 years of experience, Pep Boys aims to deliver top-notch care for all vehicles, including hybrids and electric models.
Good service. We left our car with them for a week after experiencing trouble on our way to San Diego. They took great care of it and had it ready for us when we returned. Although the repair cost was steep, it probably wasn't their fault - just the reality of car expenses.
June 2024
In the past, service reps at Pep Boys in El Centro have always been gruff, abrupt and rude, but the guy that helped me this time was really friendly and pleasant.
June 2024
Aldo and Christian where very knowledgeable, professional and accommodate all my needs and an excellent customer experience
