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“I was skeptical of the 4.9 rating with this place but after being helped by the mgr (Jeff?) and salesman Zack I can say the reviews are spot on! Trek brand has 1000 combinations of bicycles and these guys boiled it down so I could understand the best frame for my style of riding, they allowed me to test ride four bikes on a trail nearby that had jumps, hills, etc. Then over the course of the next few days we found the components that fit my budget and I love the bike I got! Week later I
went back to replace the stock seat (which is often times awful) they gave me a nice discount on a new seat.”
“Honest shop and great work!
Took care of my bikes where other shops would only take care of once that they sell. If you need repairs, tuneup, or buy accessories, you should definitely bring your business here.”
“In my previous experiences with Mikes Bikes in Folsom, they go above and beyond my expectations. My wife had dropped her bike during one of our nearby rides, that resulted in a bent rear derailleur mount. Not only did they straighten it out and get it shifting properly, they also checked for any available Di2 updates while they were working on the bike. All of this was done while we waited and they didn't charge us a dime. They fixed us up and got us back on the road right away. I appreciate them completely and will share my experiences with them to anyone that will listen.”
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“Have not been to the shop but I spoke to John over the phone needing help with a battery problem and he was unbelievably helpful. If this is any indication of their level of customer service then this is a top notch business!”