“Remy is the best! Customer service is unmatched. On Sunday, I went to the shop before it opened (a whole hour before [whoops]). Remy saw me outside and helped me anyway. And Mark in the service department... a true gem. He's been working on my bikes for the past 25 years... even those with Campy parts!”
“I brought my bike to Trek Bicycle Roseville for a flat tire, and the service was excellent. They fixed the flat without charging for labor and also ran a diagnostic check on my e-bike battery for a nominal fee. I appreciated the extra care and am very happy with the results!”
“I brought in a 1995 bike for repairs. The first thing the tech said. Maybe you should buy a new one. 700 for a new one. I said..What can you do to this (1995) old one to get it running. $180 later. New tires. Brakes etc. Etc. I'm happy. If you see a 75 year old man on a 30 year old bike. 👋 wave. I am very happy with there work. There're service people.
I looked at the new ones with a battery. 3500$.
I worked for Ford 1974. A Ford Granada new was $2750.
Things have changed.”