The UPS Store #6857 in El Monte is known for its excellent customer service and wide range of services. Customers appreciate the fast, professional, and helpful staff, especially employees like Tania, Chantel, Sos, and Johnny, who go above and beyond to assist with packing, shipping, printing, and other needs. The store offers expert packing and shipping, printing and copying, document finishing, mailbox services, notary, shredding, and faxing. Many customers feel welcomed and valued, often mentioning the friendly smiles and positive attitudes of the staff. Some highlight how employees make them feel special by recognizing them and providing personalized assistance, such as helping with Amazon or SHEIN returns. While some customers note that patience is needed from visitors, overall, the store is highly recommended for its friendly atmosphere and reliable service. Visitors often leave satisfied and eager to return, citing the great spirits and professionalism of the team as reasons for their loyalty.
The staff at the location on 10643 Valley Blvd, Ste. C in El Monte, CA 91731 is Always helpful, respectful and friendly. I always come to this location because they provide excellent service whether I am returning packages or needing labels to ship to my husband's customers, they process everything in a professional... read full comment
March 2025
Great ,fast service ,customer can be a bit rude to employees because people need to have patience. Over all love to do my SHEIN RETURN
March 2025
I feel like when an employee or business does great business and has great customer service and makes you feel special when you walk in knowing your name and grabbing your mail for you . deserves to be recognized! Hard work should never go unshown from an employee to a customer! Keep on being awesome UPS!!!