The UPS Store #6857 in El Monte is known for its excellent customer service and wide range of services. Customers appreciate the fast, professional, and helpful staff, especially employees like Tania, Chantel, Sos, and Johnny, who go above and beyond to assist with packing, shipping, printing, and other needs. The store offers expert packing and shipping, printing and copying, document finishing, mailbox services, notary, shredding, and faxing. Many customers feel welcomed and valued, often mentioning the friendly smiles and positive attitudes of the staff. Some highlight how employees make them feel special by recognizing them and providing personalized assistance, such as helping with Amazon or SHEIN returns. While some customers note that patience is needed from visitors, overall, the store is highly recommended for its friendly atmosphere and reliable service. Visitors often leave satisfied and eager to return, citing the great spirits and professionalism of the team as reasons for their loyalty.
Thank you, Rey, for the amazing assistance and excellent customer service!
February 2026
Hi, Johnny B was a great and awesome customer service personnel.....
I Love this facility. Won't change it. I rather commute 30 minutes and be taking care of this facility. Everyone is soooo Precise and active.
Thank you very much.
Oscar Perez.
January 2026
Thank you for Johnny nice, patience and outstanding service for me 2 days ago. And I really enjoy the smelling of the diffuser. Nice environment and good memories 👉