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March 2024 by Anonymous 2.
Went it to buy a baseball helmet yesterday and found one in my size but it had the chin guard on the left side when i needed it on the right side. I found another helmet the same color but bigger size with a right chin guard and went around asking employees if it was possible to switch the chin guards around and they told me no, 1 star review to those employees. Went back to look for another helmet and there i asked another employee working in that department and he said if you have a screw driver on you yea. I asked if i could borrow a screwdriver and he brought me one but it didn't work. He gave me the idea to go buy a swiss army multi tool and use the screwdriver on that. I went to go buy it and it worked! Joel was the worker, very nice and helped through the whole situation. Amazing worker dealing with multiple people being the only one there in that section and with me dealing with the helmet.
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February 2024 by Scotty Empire
I went to get my kid baseball socks. They didn’t have the right size on the rack. I asked an associate named Joel to check if there were any pairs in the back. Joel went WAY above and beyond to help, spending significant time to help us find the right socks for my son. Joel showed exemplary customer service. Very impressed.
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February 2024 by Monique Y.
It was pretty nice for my son, though he get every equipment that he need for his football game against the Raiders.
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February 2024 by El Scruffo McScruffy
Firstly, their online chat is perfect! Yet in person, itt is a big store, but they lied about the stock numbers (I was told 4 footballs in stocks, and they could only find 2). The girl who served me at the counter had some attitude when I asked to use my discount of 10% and then to deflate the ball in order to take on my flight. It was an expensive purchase. Overall the store felt underwhelming and actually expensive. Not a lot of sale... definitely look around at competitors.
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January 2024 by C. V.
Nice looking store, good location, convenient to get to. It also has a good selection of mens clothing. This location is not Veteran friendly like the Torrance store is. If you are a Veteran, skip this store and go to Torrance, where you will get a Veterans discount on regular days. Not just on Veterans Day. I spent over $300.00 today and asked for a Veterans discount only to be told Dicks does not offer one, except for on Veterans Day. Most of us defended this country for more than ONE day. We deserve better. Other than that, the personnel were lovely and very helpful.
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January 2024 by Luis A. Ortiz C.
I came to buy a bike but I didn’t have enough funds. However, the associates were very kind and doing a great job. Really good atmosphere here, too!
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January 2024 by Mē B.
Tia was an amazing sale rep. Her customer service was exceptional and refreshing.Wishbone had more people like her in customer service
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January 2024 by Shelle
I went to exchange an online purchase I made On running/walking shoes. No one asked me if I needed help or needed size. I had to approach them. Though Charlie who wasn’t around when I initially started looking did help me. He was genuinely kind and very very knowledgeable of the different shoe specs and brands. No one else was able to help me like him. One female even told me that she did not know the difference between the shoes and walked off. So I really, really appreciate Charlie. And oh fyi I did not get a survey emailed, none of the times visited.
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December 2023 by Francisco Lopez
Disorganized and sloppy location. Sales associates are unprofessional. They go in the back to look for a item that is not the floor and do not return it happened to me 3 times. Will not be returning to this location.
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November 2023 by David Muratalla
I find what I'm looking for
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November 2023 by Nick Allen
The store is very clean and looks well organized. There isn't a fishing department in this location which is a real bummer as that was my only reason to drive over here.
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August 2023 by Jimin Kim
Many sporting goods for various sports.
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July 2023 by Green Sea Shells Lifestyle & Travel Website
It’s always good, people are helpful. On my most recent visit, I felt that there were fewer sales, everything seemed more expensive!
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July 2023 by Scott Klaren
Closed half an hour early for no reason, at least post that you all just close when you want to go home
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July 2023 by Lisa Dabby Joyce
Do NOT ever order same day delivery. They canceled my order, did not bother to inform me (two days later). It was the most terrible customer experience I have ever had.