“Truly terrific service! I blitzed in the door with a load of gifts to go to two different addresses on opposite sides of the country. One had long, skinny dowels and a bunch of size mis-matched items, some fragile. The other had plain fragile items and overall less random sizing. It took quite a bit of measuring and re-fitting to find the right box, pack all the fragile items in bubble wrap, collect the addresses, and ready the boxes for out the door and on their way. Robin was great, totally unflappable even when two customers with different questions arrived in the middle of my boxing up. They were happy to "get in and get out" without complications, and I was OK with the interruption--it's that kind of place--people are courteous and careful! Major applause to Robin, who despite my items' mis-matched sizes and a Rubic's cube of ways to keep the fragiles organized in the boxes and delivered safely, got it all done pretty quickly even while interrupted by quick-question customers. I didn't have the heart to make them wait for simple things when my double-box set was kind of a pain to wait through. Led to some nice conversation, too! Smiles all round at the end, so: Wow! I'd go back with no hesitation! AAA+++ from AA:)”
“Amazing prices on mailbox rentals here in Santa Monica the owner is amazing very friendly and very helpful on serving you with all your postal needs .
I love ❤️ this little place and what this little store represents here in Santa Monica . This is the type of a small business we defenetly need ?????”
“I can’t say it enough, how amazing the customer service and efficient on information and questions that the clerk provided me with very clean and friendly store”
“Julie is the best, give this woman a raise! A line out the door, working alone at the end of a long day, and she’s still so kind and positive and friendly to everyone! A+ service.”
“Went here to print some important docs. They were really helpful and took care of me instantly. Would recommend this business to anyone needing printing or shipping services.”
“I have used this business for several years for notary services and shipping out of state and can’t say enough about their timely friendly service. They go out of there way to explain best shipping service for a particular need and then do all the work for you!”
“Everyone that works in there is super friendly and knowledgeable. I can go in there with stuff and they will pack it up for me so it’s done right. Love this place.”
“For me is the distance convenience from where I live. But also the customer service that I received. I was greeted with such a great attitude! The person behind the counter was very pleasant, polite, friendly and very professional. So that is extremely important to me.”
“Lady Robbin was so respectful and smart,she has the right etiquette for customer relation. She attended to me fast as possible. This is a good spot for services they render. 10stars✅”
“Excellent service! They go out of their way to make sure that all the needs of mailings and packages one needs are taken care of. I was out of the country and needed a letter to be mailed to me and they mailed it with out any hesitation!!! Really appreciate all the care and professionalism of the Village MailBox family!?”
“They've become my go to business for shipping packages! The staff provide excellent service for shipping, include packaging materials if you are mailing parcels (boxes), and they work with all of the major services if you prefer having faster shipping or like a particular service. 10/10, would recommend!”
“Never thought I'd feel compelled to write a 5 star review of the UPS store but here I am, which says a lot about this particular store. Efficient service, kind and helpful people, and an overall pleasant customer experience that feels sincerely intentional. Would recommend them to anyone.”
8:30AM - 4:30PM
2785 Pacific Coast Hwy Ste E, Torrance
Mailbox Centers
“Easily the best UPS store in LA County!!! The staff here are really personable and friendly. I deeply appreciate them. Special shout out to Kelly & Ryan, they are really good people.
Best regards!!!”
“Best mailing experience of my life. Customer service was spectacular and was helped me ship very fragile items and created a box that would fit. Super helpful and prices are great. They also have a few snacks and office supplies. Would recommend. He even stayed during his lunch to help me ship my package. Can’t say enough nice things about mail monster to and support this local family business”
“No matter what I need to ship, or where, these folks ALWAYS come through!
Over the years I have needed all sorts of goofy things handled and they are incredibly patient (I'm technologically challenged) ?”
10AM - 4PM
1112 Montana Ave, Santa Monica
Mailbox Centers
“This is the best post office I’ve ever been to. The staff is always so warm, so welcoming, efficient, helpful. They have a lovely little section of the shop with candles, jewelry, journals, playing cards etc. I truly look forward to when I have mail to send and I will never go anywhere else. They also seem to know everyone by name who has a post box there so seems like a great place to do that.”
“Went on a Sunday for notary service and the guy who helped us out was super nice, quick and efficient. Even though it was busy, he was really nice and kept it professional. We will be back for other services too. Thank you!”
“Had an issue with my package, and Christian stayed with me on the phone for over 15 minutes making sure everything was sorted out and fixed. I wouldn't have been able to do it without him. Truly exceptional work from Christian, and from UPS.”
“Andrew is a high quality trainer who exceeded all expectations. Extremely confident and straight to the point. Our dog Koa had anxiety and basic obedience issues. With just 14 days of boarding and training with Andrew, Koa learned all basic obedience commands along with being able to walk nicely. Not only does he train your dog but he also coaches you as the owner on how to sustain the behavior and reinforce them at home. I highly recommend this training for anyone who is looking to improve their dogs behavior. Investing into Andrew and his team, is investing into your dog’s quality of life.”
“Great service. Used their fingerprints and notary services, but Notary was a little high priced at $15 per document. Other businesses can do it for as little as $10 (UPS).”
“Helpful, upbeat team every time I am here!
Devon & Rene helped me this time w/my first Amazon return. Another time the team helped me with a unique shipment.
And this is the 2nd time I happen to be here when the pickup person, Kevin, arrived.
Best positive, upbeat energy ever!!
Wish I had this kind of positive energy ?? ?? ? !!”
“I went today, August 28, to this store to notarize a document and the experience was excellent. The staff was extremely kind and professional, especially notary Stephanie García Córdova, who assisted us with great courtesy. We felt very welcomed and I would definitely return to handle any other paperwork here. Highly recommended!”
“Price is really good and always they shipped so fast.
I started to use here several years ago since I knew almost 3-4 years. I always sending huge box to Korea and they send it without any issue. I usually sent used cloth for sibling’s kid, sometimes used toys and snacks.
Always super kind and trustable service!! I love here ❤️❤️
Added Korean language:
I didn't think to leave a review in Korean, so I'm adding it haha.
Ever since I found out about this place 3 or 4 years ago, I have been using Lako since I drive to Korea to send parcels, even though it is almost an hour away. The price is reasonable, the delivery is made without a single omission or mistake, and the person is very kind.
I always send my children's clothes, snacks and toys for my nieces and nephews to my sisters in Korea in a really big box, and the price is so reasonable and it's so reliable that I even asked them to keep it for a long time haha.
I've only sent it to Korea, so I'm not sure about other countries, but if you really want to send something to Korea, I highly recommend it!!”
“Found this place on a whim & thanks to Tyler got all my stuff shipped & packaged & I just have to say that Tyler went above & beyond to help me AND was personable & just a joy! I will DEFINITELY return here!!!”
“The staff at this UPS store is always friendly and incredibly helpful.
I have maintained a box at this store for several years and have never experienced any mistakes regarding package deliveries. Notifications are prompt and accurate so I always know when to head to the store to pick up packages.
The only negative about this location is a lack of bicycle racks.”
“The best mail center ever. Jerry is incredibly knowledgeable and a great guy. He always looks for the best prices and knows everyone by name.
You will get the best service and experience here!”
“Last year my artist step dad passed away he left me his last painting. I was a need to mail painting to Brooklyn from LA however I couldn’t think of how to mail a painting. I couldn’t take it on the plane. I couldn’t take it to FedEx. They didn’t have the right size box so I found this nice mailbox shipping store. I asked them could they do it and they took over the whole project made a box for the specific dimensions, Bubble wrapped it to make sure it will be safe to travel all the way to Brooklyn, New York from Los Angeles.. This store helped me tremendously. The staff is awesome here ! Forever grateful!”
“Mark and the team just get it. They are all about taking care of the people that come through that door. Best services... You can relax and not worry with them - they will take care of whatever shipping needs you have.”
“I love this guys. I drive from Ventura just to get my packages sent by them. They are more competitive than any other place. My packages have never arrived broken or damaged since I send them with this guys. Number 1”
“The people in there are fast they know what they’re doing. They get you in and they get you out. Love the UPS store on Main Street in El Segundo CA. Thank you.”