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“I had a great experience with U-Haul! The pickup process was easy, the truck was clean and ready to go, and everything worked as expected. The staff was friendly and helpful, which made an already stressful moving day much easier. The return process was also quick and straightforward. Overall, everything went smoothly and I would definitely use this location again!”
“Shout out to Antonio for his exceptional customer service. He provided clear and detailed price/size options for our client with a high level of professionalism. We had a lot of back and forth and unexpected occurrences with the movers and customer on site, but he handled it all calmly and respectfully. I really appreciate the service we received today.”
“Awesome and excellent experience with the Doherty team. Special shoutout to Ray, Albert, and Peter with the help and service! From check-in to return, the experience was effortless and kind and the cost came out less than what we estimated. This is will be my go-to for rentals. Thank you guys again!”
“This is friendly and professionally run.... This a very clean and professionally run organization... It is the best UHaul in the area and the best truck rental station in this area”
“Outstanding customer service from Lewis! I rented a van for a few hours and it was brand new, clean, and so comfortable to drive. Lewis made the pick up process easy, even though I struggled with the app, he stepped in to get me on my way quickly. I returned after hours, using the key drop box. Overall a great experience - I’ll definitely rent from U-Haul again!”
“We had a great experience working with Reno! He was kind, knowledgeable and made quality suggestions as to which vehicle would be the best fit. We rent vehicles monthly for comp sports and this was arguably our least hasslesome experience of renting a vehicle. Thanks you guys!”
“We rented a reefer truck for a community event. Marcy checked us in promptly and efficiently. After we drove the truck home, I had to call Marcy for an assistance with the refrigeration activation. She patiently walked me through the process via facetime. Drop off of the truck was a breeze also. Thank you, Marcy!”
“Rented Cruise America RV at Windy Flat RV, Mike was friendly and went through RV instructions. Flew in and out of Oak for our week long North coast trip to Coos Bay Or. Great trip!”
“I messed up and booked the wrong pickup date for my rental. When i arrived the gentleman on the counter was super helpful in rearranging my booking for me and getting me into the truck i needed right away; all while being cheerful, polite, and 100% customer focused; making no attempt to take advantage of the situation like most rental car companies would do. 10/10 experience”
“I've rented cargo vans here quite often and they are always clean and reliable. Easy drop off after hours with key drop box. Staff is friendly and quick. There are places that are closer to me but this place is worth the extra drive.”
7:30AM - 5PM
600 Gilman St, Berkeley
Truck Rentals
“Wayne at this budget location is a real gem. I came in without a reservation, he found me the lowest rate, and he went above and beyond when I returned the cargo van. I highly recommend this location and Wayne specifically. Another time I came there were a lot of customers ahead of me but today it was clear.”
7:30AM - 4:30PM
5501 Shattuck Ave., Oakland
Truck Rentals
“I had a very pleasant experience. The gentleman at the counter was very nice. He had the vehicle ready for me when I arrived, he was ready for me even a little early! That was really appreciated since it was raining and I knew traffic would be bad. The van was nice--very clean, and it was a hybrid so used only a little gas. Since it's a newer vehicle it was fun to drive. The only slight downside is I should have clarified before leaving where to park the vehicle at the end of my rental. The location doesn't have a parking lot, and it's on a busy corner, so I should have asked before my rental where to park when returning. But other than that it was a perfect experience!”
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“Mike and Malena are wonderful: polite and knowledgeable and helpful with any questions. I rented from them SIX CONSECUTIVE WEEKS, as I moved three large storage lockers of inventory to my new business location. They did everything except drive the truck for me--the 15 footer truck is the way to go! (and not too big for a non-trucker like me to drive)”