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“Shout out to Antonio for his exceptional customer service. He provided clear and detailed price/size options for our client with a high level of professionalism. We had a lot of back and forth and unexpected occurrences with the movers and customer on site, but he handled it all calmly and respectfully. I really appreciate the service we received today.”
“Awesome and excellent experience with the Doherty team. Special shoutout to Ray, Albert, and Peter with the help and service! From check-in to return, the experience was effortless and kind and the cost came out less than what we estimated. This is will be my go-to for rentals. Thank you guys again!”
“Mike and Malena are wonderful: polite and knowledgeable and helpful with any questions. I rented from them SIX CONSECUTIVE WEEKS, as I moved three large storage lockers of inventory to my new business location. They did everything except drive the truck for me--the 15 footer truck is the way to go! (and not too big for a non-trucker like me to drive)”
“I have been a customer of Island Park for over five years, over the course of which I rented units of different sizes depending on my needs. Their service couldn't have been better, they were always accommodating and helpful. Their prices are incredibly low given their location (10 min from downtown SF) and I always felt that my belongings were secure. If you are looking for a storage solution in SF, I would highly recommend Island Park”
“Great experience renting a van from U-Haul yesterday. My car had an issue and I was scheduled to pick up some boxes in Concord in just a few hours. I was able to rent a van immediately online and the pick-up was quick and easy. The man running the office was extremely kind and helpful during both check-in and check-out. All together it was a good experience that gave me a quick save when I really needed large vehicle for just a few hours.”
“Love the employees, helpful, and the rental process was quick in and out. However, the truck itself had significant exterior damage—nothing major, just long scratches, dents, and dings. I walked around to video everything so I would not be charged for the damage. The interior is actually pleasant and clean, no smells or stains. Everything functions as expected. The air conditioning, heater, radio, and lights are all good. The truck had no gas, literally 3 miles to empty, so they said you would need to get gas now. Okay, I had hoped to drive it for a little bit because it was the largest truck they had, to be familiar with it before attempting to maneuver it through a gas station. The truck rode a little rough, but I thought maybe it was because it was low on gas. Made it to the station and pumped gas, no problem. But the truck still felt like it was struggling and needed a tune-up or more work. Driving up a hill was very slow with the pedal all the way down. Glad I didn't have far to go. Also, black exhaust smoke was pretty bad. It was a short local rental, so we managed. The rate was excellent so I would rent from them again. I will be more aware of how the engine was running before loading the truck.”
“We rented a reefer truck for a community event. Marcy checked us in promptly and efficiently. After we drove the truck home, I had to call Marcy for an assistance with the refrigeration activation. She patiently walked me through the process via facetime. Drop off of the truck was a breeze also. Thank you, Marcy!”
“I've rented cargo vans here quite often and they are always clean and reliable. Easy drop off after hours with key drop box. Staff is friendly and quick. There are places that are closer to me but this place is worth the extra drive.”
“Very fluid and straightforward drop-off for a 26ft truck rental. The attendant was extremely friendly and communicative. No qualms whatsoever. Keep up the great work!”
7:30AM - 5PM
600 Gilman St, Berkeley
Truck Rentals
“Wayne at this budget location is a real gem. I came in without a reservation, he found me the lowest rate, and he went above and beyond when I returned the cargo van. I highly recommend this location and Wayne specifically. Another time I came there were a lot of customers ahead of me but today it was clear.”
“I’ve recently rented a 10ft U-Haul here 2 weekends in a row, and had a great experience. Staff was very nice and helpful. I checked in and out in person, and the whole process was quick and easy. The only problem I experienced was that I ordered furniture pads for my first rental, and discovered they didn’t carry them at pickup. Other than that, everything went smoothly and there weren’t any surprise charges or price discrepancies. I’ll probably be back the next time I need to move furniture or any bulky items.”
“Huge shoutout to the team at Island Park Storage’s U-Haul neighborhood dealership. I had a nightmare experience with the U-Haul app, but one of the employees showed up an hour early for their shift and got me sorted out right away. They are reliable, professional, and truly care about their customers. Highly recommend!”
7:30AM - 4:30PM
5501 Shattuck Ave., Oakland
Truck Rentals
“I had a very pleasant experience. The gentleman at the counter was very nice. He had the vehicle ready for me when I arrived, he was ready for me even a little early! That was really appreciated since it was raining and I knew traffic would be bad. The van was nice--very clean, and it was a hybrid so used only a little gas. Since it's a newer vehicle it was fun to drive. The only slight downside is I should have clarified before leaving where to park the vehicle at the end of my rental. The location doesn't have a parking lot, and it's on a busy corner, so I should have asked before my rental where to park when returning. But other than that it was a perfect experience!”
“I had no problem booking online and getting a low mileage van that suited my needs. It is on a small lot so don't expect a full service U-Haul experience like in Vallejo. But I was very satisfied.”
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“Rented Cruise America RV at Windy Flat RV, Mike was friendly and went through RV instructions. Flew in and out of Oak for our week long North coast trip to Coos Bay Or. Great trip!”