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“I have been living in this beautiful community for seven years. I have seen many changes to the management, but the team that is managing now is awesome and fast to respond. Anytime I have requested a work order, they quickly take action to fix it. The only weak part is security for our vehicles. So, a couple of weeks ago, two cars' tires were stolen. If the management tries to find a way to solve this problem, for sure, this is the best place to live.Thanks again to all team members for your hard work!”
“This is a great place to live, especially for your first apartment! Tammy is so kind and truly cares about the residents. She’s worked really hard to make positive changes around the property, and any time I’ve had an issue, she’s been right there to help. The whole staff is wonderful — friendly, understanding, and always willing to listen. You can tell they’ve put a lot of effort into cleaning up and improving the community.
The one thing I’d like to see improved is having the hallway carpets cleaned more regularly — though they’ve gotten much better lately! The area itself is nice, but the street can sometimes be a little loud. Every time I’ve needed maintenance or service, it’s been handled quickly and professionally.
If I could change one more thing, it would be to not allow bass systems in apartments, since the walls are thin and the noise can be disruptive to other residents. Tammy has done things to change this!
Overall, Tammy, you’re amazing — thank you for making my first apartment experience such a great one!”
“The staff were able to get me and my roommates into an apartment within the same day! Lashawna, Nate, and Koriza were extremely understanding, friendly, and eager to make the process as smooth as possible. The only issue I would make note of is homelessness scratching up my roommate's car, other than that the neighbors have been friendly and considerate of noise.”
“I AM BIG ON GREAT CUSTOMER SERVICE AND I EXPERIENCE NOTHING LESS THAN RESPECT GREAT ATTITUDES & EXCELLENCE WITH EVERYONE IN THE MANAGEMENT TEAM THAT IVE MEET EVEN MAINTENANCE I LOVE SHAY AS WELL AS THE MANAGER HERE,& NOEL ANYTHING THAT WAS MINOR ISSUE NEEDED RESOLVED WAS SETTLED IN A EXPEDITIOUSLY FASHION AND RESOLVED THIS IS WHAT I CALL THEM A ASSET TO THE JUNIPER APARTMENT HOMES?????”
“Today, was a good day! Appreciate the quick turnaround time from the Office and Maintenance Staff, especially to Odir who is very efficient, professional and great conversation; as I learned some my hidden gems about my new apartment. Thank you for your grace and patience.”
“We, my wife and I, lived here for approximately 3 years. We loved our little apartment. If we could change anything air conditioning in the entire apartment not just one unit in the living room. You can't feel it in the bedroom. Also washer/dryer in every apartment would make it amazing. My only real gripe was our upstairs neighbors. Loud. Very loud. And yes we contacted management. No help. We would still live here again though.”
“My experience touring the crossings was great. The staff was really kind, and Abby stood out, she was super helpful throughout the whole process and seems like a fantastic employee!”
“I am house sitting for my brother, and his maintenance man, Rodney, came and may I say he is awesome! My dad and brother live in same complex different units and when I visit and they are having work done. Rodney is the MAN! He is very professional so kind as soon as he enters his aura is so positive and almost like you’ve always known him. He’s very effective at what he does and very knowledgeable. He’s very social while doing work so it makes things less awkward. He’s very kind to my baby when she comes around and looking at what he’s doing. When I visit I always see him working hard or just helping the residents in the complex. This man is a superstar! Thank you for you service Rodney.”
“While we ultimately decided to go with a different apartment complex, Josh was incredibly helpful in answering all of our questions and making sure that we felt comfortable. Thank you for all of your help!”
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“Highly professional staff who work diligently through the application process. I have excellent credit and I’m about finished with my AA degree in Real Estate. My advice for those with housing vouchers is that it’s often SHRA who drops the ball with their significant delays that cause failure when trying to find housing. I was looking forward to living here, but SHRA embarrassed me with their incompetence and careless disregard to complete their part of the process on time. Again, the staff at Stonelake were amazing and straightforward. The community is modern and clean in an excellent location.”