My first 1 star review, and it will be short. This branch always gave me trouble, even up to the day that I closed my account here. In general, not enough tellers, lines took too long & really poor customer service.
December 2019
This is the worst Bank of America ever the employees are very rude especially the older Asian guy with glasses names Wilber or wilbert or somthing like that and they never ever answer the phone so don't bother calling I honestly wish they fire everyone there and hire and bunch of new people that actually know what they... read full comment
July 2019
This is the worst BOA in Elk Grove!! They don't follow the same procedures as the other branches. And the wait is so long for bankers. Some just hide in there offices when there are people waiting in the lobby. BOA is not my bank and I'll never just this bank!
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