CVS in Elk Grove, CA is a convenient and well-organized store that offers a wide range of products, including medicines and household items. Customers appreciate its pharmacy delivery program, which has been helpful during times of illness, such as when both individuals in a household had COVID. The staff is generally friendly and caring; for example, a healthcare provider was described as kind, knowledgeable, and attentive, making visits pleasant and efficient. The pharmacy team, including a pharmacist named Ayman, is recognized for their professionalism, kindness, and quick service, especially in urgent situations. However, some customers have experienced issues with customer service, such as long wait times and lack of communication from staff during certain visits. One customer noted waiting 30 minutes at the register without an apology, despite sharing their frustration. The store can be slightly more expensive than other options in the area, but it remains a reliable, one-stop shop for many needs. Overall, CVS Elk Grove is praised for its helpful staff, good healthcare services, and cleanliness, making it a trusted choice for pharmacy and retail needs.
Cashier was very polite and helpful.She is an asset to their company.
September 2023
Amazing customer service and neat and clean location with great product.Very helpful staff
September 2023
CVS in Elk Grove, CA is a reliable one-stop shop. They offer a wide range of products, from medicines to household items. The staff is friendly, and the store is well-organized. However, prices can be a bit higher compared to other options in the area.