CVS in Elk Grove, CA is a convenient and well-organized store that offers a wide range of products, including medicines and household items. Customers appreciate its pharmacy delivery program, which has been helpful during times of illness, such as when both individuals in a household had COVID. The staff is generally friendly and caring; for example, a healthcare provider was described as kind, knowledgeable, and attentive, making visits pleasant and efficient. The pharmacy team, including a pharmacist named Ayman, is recognized for their professionalism, kindness, and quick service, especially in urgent situations. However, some customers have experienced issues with customer service, such as long wait times and lack of communication from staff during certain visits. One customer noted waiting 30 minutes at the register without an apology, despite sharing their frustration. The store can be slightly more expensive than other options in the area, but it remains a reliable, one-stop shop for many needs. Overall, CVS Elk Grove is praised for its helpful staff, good healthcare services, and cleanliness, making it a trusted choice for pharmacy and retail needs.
Store representative/cashier Cindy very helpful & courteous. Helped confirm availability before I went to store. Some items well priced like SnoreRx. Great coupons! Generic OTC meds, dental &, first aid items are higher than Walmart’s generics.
August 2026
I am visiting from out of state and needed a medication filled. I left a message and the pharmacy got right back to me and my prescription was available with 1 hour from the first phone call. Pharmacy staff are friendly and efficient. Thank you so very much. Great job!!!
July 2026
Alex& Herman&Hoa& Brittany ate phenomenal!! GREAT CUSTOMER SERVICE!!!
