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November 2023 by Linda Westburg
I've had my car worked on by Elk Grove Collision Detail Spa on a few occasions, they've always done superior work, and in a timely manner, my vehicle is always ready when they said it would be, no extensions or dragging their feet. Everybody that I've dealt with there is friendly, kind, and personable. I highly recommend this establishment.Services: Painting
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October 2023 by Dawn Restani
We had our sons 2011 Black Hyundai detailed at Elk Grove Custom Collision Detail. Ruben helped us through the process, told us exactly what our car needed to bring back that new shine. They did a fabulous job, car looks like a brand new car. We are very happy.Services: Full body wash
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October 2023 by S S
The general manager is a terrible person. I brought in my 2018 Nissan Maxima to be repaired there, and he lied to me on multiple occasions...He told me that he would provide a free rental vehicle and then later on said that it was "too much of a hassle for me"... I believe his name was Ricardo and he is a LIAR!
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October 2023 by Steven A.
I needed my front end fix from someone backing into me. The service was top notch , very professional, and super friendly. Car was fixed faster then expected and again the customer service was second to none.
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October 2023 by Min H.
Excellent staff and wonderful custom service. Their work on my Mazda body was high quality and completed on time. Paint matched exactly, met my expectation and satisfaction. Their communications with the insurance company and myself were always timely and smooth, without any issues. I definitely recommend.
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September 2023 by Marcel M.
The personal there are very professional and personal. Upon entering business you are welcomed by friendly staff. First impression with Ms Rhonda was awsome she made me feel comfortable and relaxed while waiting on my estimate. I was very happy with the work done on my Cayenne Porsche . Looks band new again ! I am thankful for all the professional staff there. I definitely would return if need be.
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September 2023 by Ruth D.
The service was top notch and the repairs very high quality. Paint match was spot on and they detailed the inside as well. Time estimated was reasonable and the work was completed on time if not a day early! This is my 2nd time using this facility over the past several years and both times the service was top notch.
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September 2023 by Abbie C.
The customer service is the best. Veronica went above and beyond for me one late Friday afternoon. A tow truck driver lost my car and delivered it to the wrong location. You couldn't make it up if you tried. My car wasn't even suppose to go to her but she took the time to help me and calmed me down. She didn't have to do any of it but she did. I will forever be grateful for her time that evening.
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August 2023 by Cory Kennedy
Exceptional Service & Stunning ResultsRating: ★★★★★ (5 out of 5)I cannot express enough how impressed and satisfied I am with the service I received from Ruben Casillas at Elk Grove Custom Collision Detail and Auto Spa. From the moment I brought in my brand-new 2023 Mercedes-Benz S580e, Ruben and his team exemplified professionalism, meticulous attention to detail, and superior customer service.My brand-new Mercedes came with some unfortunate imperfections in the clearcoat from shipping, which had me very concerned. Upon consulting Ruben, he assured me that he could rectify the issues with an Acid Wash, Full Exterior Detail, and a 1-Year Clearcoat Sealer. I was initially skeptical, but his confident demeanor and evident expertise immediately put my worries to rest.Ruben's thorough and attentive approach to the Acid Wash ensured that all residual impurities were removed, setting the perfect stage for the exterior detail. The Full Exterior Detail was nothing short of miraculous. Ruben and his team restored my vehicle's exterior to an even better condition than when it first left the factory. Every inch of the car was shimmering, the color was vibrant, and the attention to detail was absolutely remarkable.Lastly, the application of the 1-Year Clearcoat Sealer gave the car a stunning mirror-like finish and assured me that my Mercedes will retain its pristine appearance for a good while. It was clear that this sealer was applied with great care, ensuring that no spot was missed.Throughout the entire process, Ruben kept me well informed and demonstrated an unparalleled commitment to his craft. It's not just about making cars look good for him, it's about restoring them to their intended glory and even exceeding those expectations.My Mercedes-Benz S580e now looks more magnificent than I ever imagined it could. I heartily recommend Ruben Casillas at Elk Grove Custom Collision Detail, Auto Spa to anyone who wants to truly experience the potential beauty of their vehicle. His services are an investment in your vehicle's aesthetic longevity and your driving pleasure.Thank you, Ruben, for giving my Mercedes the care it deserved and delivering beyond my expectations. I look forward to entrusting my vehicle to you and your team in the future. The level of quality and service at Elk Grove Custom Collision Detail, Auto Spa is simply unparalleled.Services: Full body wash
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August 2023 by Stan Van Vleck
Ruben and his Detail team did a fantastic job on our brand new Audi! Unfortunately, we got heavy grease on light colored suede. Ruben and his team were able to get it removed without any sign of the stain. We are so grateful! The guys over at Audi Elk Grove Audi recommended them, and I highly agree, they did a great job!
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August 2023 by Teri Lobato
Jair was so nice and pleasant. And so was all the staff I encountered with. Excellent service and my car looks beautiful!! Thank you all so much.
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July 2023 by C K.
Exceptional Service & Stunning ResultsRating: (5 out of 5)I cannot express enough how impressed and satisfied I am with the service I received from Ruben Casillas at Elk Grove Custom Collision Detail and Auto Spa. From the moment I brought in my brand-new 2023 Mercedes-Benz S580e, Ruben and his team exemplified professionalism, meticulous attention to detail, and superior customer service.My brand-new Mercedes came with some unfortunate imperfections in the clearcoat from shipping, which had me very concerned. Upon consulting Ruben, he assured me that he could rectify the issues with an Acid Wash, Full Exterior Detail, and a 1-Year Clearcoat Sealer. I was initially skeptical, but his confident demeanor and evident expertise immediately put my worries to rest.Ruben's thorough and attentive approach to the Acid Wash ensured that all residual impurities were removed, setting the perfect stage for the exterior detail. The Full Exterior Detail was nothing short of miraculous. Ruben and his team restored my vehicle's exterior to an even better condition than when it first left the factory. Every inch of the car was shimmering, the color was vibrant, and the attention to detail was absolutely remarkable.Lastly, the application of the 1-Year Clearcoat Sealer gave the car a stunning mirror-like finish and assured me that my Mercedes will retain its pristine appearance for a good while. It was clear that this sealer was applied with great care, ensuring that no spot was missed.Throughout the entire process, Ruben kept me well informed and demonstrated an unparalleled commitment to his craft. It's not just about making cars look good for him, it's about restoring them to their intended glory and even exceeding those expectations.My Mercedes-Benz S580e now looks more magnificent than I ever imagined it could. I heartily recommend Ruben Casillas at Elk Grove Custom Collision Detail, Auto Spa to anyone who wants to truly experience the potential beauty of their vehicle. His services are an investment in your vehicle's aesthetic longevity and your driving pleasure.Thank you, Ruben, for giving my Mercedes the care it deserved and delivering beyond my expectations. I look forward to entrusting my vehicle to you and your team in the future. The level of quality and service at Elk Grove Custom Collision Detail, Auto Spa is simply unparalleled.
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July 2023 by M J.
Awesome service, they were very helpful. Answered my questions and did not give me any BS. The work they did was amazing; repairs were neat and they kept me up to date with regards to timeline of repair. I definitely recommend.
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July 2023 by Kerry Moquett
Outstanding professional service. Ruben is highly professional and attention to detail to ensure the best customer er experience. I have nenn getting my car detailed several years and each time my expectations are exceeded.Service: Auto detailing
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June 2023 by Jon N.
Wonderful staff and wonderful service at an amazing price. I actually requested a quote from John on yelp and received one in record time. He was able to fit me in right away for tinting on my Tesla Model 3. When I got there, Rhonda was amazing taking care of all my set up needs as well as introducing me to Dave who was super knowledgeable about his work and did a fantastic job on my tint. They also called me a Lyft ride from and to the shop to drop off and pick up my car without an extra charge. They're a great and honest business with years of experience, so I highly recommend. Will definitely be coming back with family members soon.
