Expert Automotive is a long-time family-owned business known for being good, honest, fair, and trustworthy. The staff, including the owner, are kind, helpful, and communicate well, providing detailed information about necessary work and future maintenance without pressure. They work hard to schedule appointments fast, often offering same-day fixes, and are praised for their expertise and generous time in advising customers. The shop is honest in its pricing, often priced better than the dealer, and there are instances of bills being less than quoted. They stand by their work, offering prompt follow-up appointments to resolve any remaining issues at no extra charge. The business is described as a rare find in the auto repair world, with a busy shop and a lot of staff that provides highly recommended service. Small, thoughtful actions reinforce their commitment to customer care.
Not sure what happened to my original review... Oh well. Rethinking it, I'll be brief... Integrity and kindness were a welcome addition to the quality and skill you go in expecting after reading their many positive reviews. A reputation, seemingly very well deserved...
August 2026
We have been going to expert automotive for 10+ years with our cars. Joe and his team do an amazing job and are affordable.
August 2026
I have been to many auto shops in Elk Grove and I have to say this one is the best. You are treated with respect and they are very thorough and explain things in detail. I would definitely recommend this shop.
