-
October 2023 by Jose O.
I recently visited expert automotive for a major service for my Lexus. The dealership wanted to charge me an arm and a leg for preventative maintenance. I took my car to expert automotive to perform the service and to my surprise they did not try to price gouge me. They literally did a check of the whole car and suggested what was needed and what was not. I was pleasantly surprised at the low cost to perform the maintenance and appreciated the fact that I wasn't being sold something I did not need. I'll definitely recommend expert automotive to friends and family needing a reliable, honest, and reputable auto mechanic for all their vehicle needs.
-
October 2023 by Genevieve B.
I stopped by without an appointment for an engine diagnostic. I was told they were almost all busy, but could try to accommodate me if time allowed. They were able to inspect my vehicle and have it fixed by the evening of the same day. Nice place!!!
-
September 2023 by Tejinder S.
They do great work on all our family's cars. Trusted partner. Always fair and reasonable prices, try their best to get it right the first time. We are long time customers.
-
September 2023 by Tuan Tran
Wow! Amazing service. My Honda was making a grinding noise and I came across their page on google. I called and spoke with Joe and he was very helpful and informative. I brought in my Honda within the same hour to get it serviced. I ended needing rear brakes and rotators. All was completed same day along with my oil change. When I came to pick up my Honda Joe greeted me by my name and was very sincere. I have worked with numerous mechanics in the past, but I will definitely be coming here going forward!Services: Air & cabin filter replacement
-
September 2023 by Michael E.
Great guys. They did a great job on my air conditioning. I would definitely recommend them.
-
August 2023 by Regina Minister
This is a small family run business. I see the same people here so we can get to know one another. They are friendly and efficient. The price is very reasonable. My daughter takes her car to one of those oil change places and it cost her more than Expert Auto cost.
-
August 2023 by Tang L.
Good, honest work. Had heard a lot about them and needed the timing belt replacement. It was around $1200 including the tensioner that needed replacing. Advised of oil leaks and power steering leaks once they got in there, but I declined. They took care of it by mid afternoon after dropping off around 8AM. Very professional front office guys, nice to deal with. They stand by a 1 year warranty...and even called back to check to make sure things were okay a few days after service. Highly recommended.
-
July 2023 by Oriole M.
Always a good place to get dinner and some drinks nice portions they don't rush and will let you stay
-
July 2023 by Louis S.
Great service at a great price! Friendly and courteous, My new mechanic for any work I need on my 2014 Silverado
-
June 2023 by Jolene Hood
Joe and his crew do amazing work! I’ve been coming here regularly for several years. They are super fair, take the time to explain repairs, always flexible to schedule with. I can count on Expert Auto to provide honest, efficient service on both of my Honda’s.
-
April 2023 by Nevin Thomas
These guys always take care of cars that I bring. Great pricing and friendly staff.
-
April 2023 by Jonathan W.
Been coming here for 15+yrs. Honest, Reliable, and good people. Hondas and Toyotas will live forever coming here!!
-
April 2023 by Gail P.
I am so happy with the service at this shop. They worked me in right away, and I didn't have an appointment. The work was carried out efficiently and professionally and their price was very reasonable. I would not hesitate to go back for other service needs.
-
February 2023 by Anna M.
I brought my CRV here for the first time to have my door lock issues looked at and they were able to diagnose and fix it without any issues. Customer service was great from everyone there. The owner gave a lot of helpful advice and I will be coming here for any future services.
-
December 2022 by Tesia J.
It's an ugly feeling when, as consumers, we have no recourse for horrible service. You feel helpless.After reading the great reviews here, I felt really confident in taking my truck to the folks at Expert Auto. My 2009 Nissan Frontier was sputtering pretty badly and the check engine light was coming on. I live about 6 miles from this shop and when I say that is the LONGEST 6 miles ever?? I white knuckled it all the way to the shop with the threat of my truck sputtering out at every stop light. It was soooooo stressful! But I made it to the shop and they let me know that they would check it out and fix the problem.I received a call a day or so later letting me know that bc my truck was a 2009, whatever machine they had couldn't accurately diagnose the problem but from what they could tell replacing some piece (I can't remember what) should fix the problem. So I paid them $800 to replace the piece and change my spark plugs. I picked up my truck after the work was done and ON MY WAY HOME the car continued to sputter as if they had done NOTHING. I called them to let them know and they told me to bring it back in. I talked to the owner and he assured me that in his many years of experience that they could figure it out based on the piece that was replaced the first time. But this means I have to make work arrangements, white knuckle it back to the shop, get an Uber to go back to work and home, etc. It's not an easy thing for me to just "take it to the shop".Anyway, I take it back and they charge me another $400 ---"just parts" (yeah, right!), to replace something else. I go pick up my truck...and it seemed to be fine...for a few days.About 5 days after I pick it up, I notice it sputtering every once in a while. For another week or so I thought maybe I was imagining it. Like maybe it was just normal 2009 truck behavior. But it got progressively worse. Unfortunately, at this time I was preparing for a work trip out of the country so I couldn't deal with it. I just parked my truck.Upon returning I drove the truck once or twice (no more than 5 miles at a time) and the sputtering was completely back and the check engine light came back on. I called them back and the "syrupy sweet" guy on the phone seemed to have a hard time believing that the same problem that I originally came in with was still happening...that makes TWO OF US MY GUY!! Anyway, he says to bring it in and IF THE WARRANTY COVERS it they will check it out. Dude!! I just pretty much GIFTED you guys $1200 and my truck is EXACTLY the same as the day I brought it in...and you're talking about IF the warranty covers it? I hate this place!!My thing is, if you can't fix it just LET ME KNOW! How is it legal for you to just take $1200 from me and I walk away with NOTHING????? You can just scam me and the only thing I can do is give you a "bad review"??? It's BS!!So yeah, I guess my next step is to take it somewhere else and start over. UGH.
