CARSTAR Capitol Collision is a trusted auto body and collision repair shop known for its great customer service and quality work. Customers appreciate the friendly and professional staff who keep them informed throughout the repair process. Many reviews highlight the quick turnaround time, with repairs completed ahead of schedule, and the ease of drop-off and pick-up. The repairs are described as excellent, making the cars look like new, and some customers note that only their deductible was paid. The team is praised for their communication, follow-through, and attentiveness to customer needs. Overall, CARSTAR Capitol Collision consistently delivers efficient, reliable service, leaving customers satisfied with their repaired vehicles that look great and are ready quickly.
Ok, besides my truck turning out flawless and way better than prior to my accident, the customer service was great. Communication, service, time, everything, perfect
December 2025
Great constant communication. Car ready before promised date. Car was even washed before pickup. Michael walked me through the entire process. No one wants to have their car in the shop but I’m glad I went with CarStar.
November 2025
My representative, Michael, was very professional and friendly throughout the entire process. He stayed in touch with me the whole time my vehicle was being serviced and always made sure to answer all my questions. His communication and customer service were excellent — I really appreciated his help and follow-through.... read full comment