Just had an appoint with Julio. He was very gracious and accurate in processing my requests. If you time it right, you can avoid the long lines in the morning and also late on the weekdays. All of the officers and tellers are friendly.
September 2022
Waited patiently and was told there's only one Banker working and that I would have to set an appointment for the next day this was very urgent and I did notice that there was three bankers and two of the bankers were doing nothing at the time very disappointed and upset
March 2022
Went in and made an appt. that portion was great. about an hour later while I am at work. I receive a call from Wells Fargo. Says to call back. Went round and round trying to call back. Finally got someone to answer. and she hangs up on me in the middle of helping me. We will see how this goes on Monday.