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January 2024 by David Pennell
This seems to the the store that criminals use stolen credit cards to buy goods. Place shout be shutdown.
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December 2023 by De Mauriee Ingraham (EastOakland700)
Nice employee's and selections on shoes and fashion...
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December 2023 by Johnny N.
Associates are very friendly and are willing to help but only thing that made it a bad experience was that I was standing near the front waiting for help and there was a lady who I believe could be the manager who was just on the phone the whole time. Did not ask if I needed help or even knew I was standing there. As a customer I don't know if it was important phone call but if so she could have stepped out but instead she was on the phone the whole time I was there and it was for about a good 30 minutes straight. If you guys decide to come shop here I would highly suggest asking an associate for help rather than the lady who just stands up front on the phone not acknowledging anyone.
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November 2023 by jose manuel palma
Bad customer service, the lady's who took care of me name was carmella
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August 2023 by Charles R Jones
Pretty good customer service for such a young staff, and they all seems to genuinely like their jobs. Which makes the shopping experience a little more pleasant.
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March 2023 by Franklin Pierce
Trying to call to check if a shoe is in stock and not a single person answered… this is my 4th time. Why even have a number if you dont pick up calls.
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December 2022 by Sherria Wooten
Great experience and friendly staff
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November 2022 by S. James
The staff had more convo about personal business instead of helping customers. Clueless about product and poor regard to the standards set by the company . Not this location ever again.
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September 2022 by Wes
Horrible service from young black man and woman. They were more focused on their cell phone than helping me. Definitely will not shop here again and I do hope that management makes some necessary changes.
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September 2022 by angie loves wolves
Great place to get shoes for your whole family I'm just the sizes a little low on inventory but hopefully in the future they could get more size varieties for children or juniors
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September 2022 by M W.
Kyla, a sales associate here was super patient and helpful in assisting me... very thankful for her awesome customer service skills!
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September 2022 by Marsha W.
Kyla, a sales associate here was super patient and helpful in assisting me... very thankful for her awesome customer service skills!
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July 2022 by Noah Nelson
I went in to look for a pair of shoes. I walked in and the dude working at the register said to the other employee "you know when the customer is wearing sweats hes not gonna buy nothing". I walked out right than. that was disrespectful. Dont shop here, buy your shoes online, dont deal with bad customer service
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July 2022 by Silver Cruz
Bad services and misleading prices. I went there to get some shoes for my son. The price tag was $99. We were looking for some one to help no one came. Finally a woman came and after handed the shoe mention the real price was $120. Then she left, my son tried the shoe and we need it the other one, when I asked for it, she says "we only give the left shoe to try" I was really surprised about the answer. We got the shoes labeled at $99 in $130 with taxes since my son has made his mind about this pair of shoes.
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April 2022 by Mohamd Alajji
The worst thing is having employees work on commission.