PetSmart is renowned as the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the friendly and communicative staff, especially during services like pet boarding and training. Many reviews highlight the excellent experiences pets have at the PetSmart hotel, with staff going above and beyond to ensure pets are well cared for. Visitors consistently mention the welcoming atmosphere, with cashiers greeting customers warmly, creating a pleasant shopping experience. The efficient management is noted, particularly for their friendly demeanor. Puppy training sessions have received praise for their engaging instructors, who leave a lasting positive impression on both pets and owners. Online shopping is also convenient, with same-day pick-up options available. Customers note that the stores are organized and clean, and employees are always ready to assist. However, there are occasional mentions of inconsistent staff friendliness at some locations. Overall, PetSmart is well-regarded for its variety of products, services, and customer service, making it a favored destination for pet owners.
First time here for grooming services. The grooming is adequate. If you're expecting something tailored to your preferences this probably isn't the place for you - my dog had uneven areas and his face was cut short despite my request to keep it long. It took the full 3 hours.
June 2026
Fun place to get toys for dogs and pets. I think that the store could use some more upkeep but it is fun to see the dog toys and stuff available to buy and purchase for pets and animals that makes them happy.
May 2026
This Lucky’s favorite Daycare , spa and store. We have been coming here for 3yrs and they take wonderful care of him. He is always excited to come.
