Sofspra Car Wash is a self-serve car wash that offers an affordable way to clean vehicles, with some users noting they cleaned their entire RV for just $15. Many customers appreciate the ease of use, especially since it can be difficult to find do-it-yourself car washes in the area. The facility is generally straightforward, and customers report that the payment system works well for most, although some have experienced issues with card readers. When problems occur, the business demonstrates good customer service, with staff promptly addressing concerns. For instance, one customer encountered a hose that came loose, spraying water everywhere. They contacted the business by phone, left a message, and received a quick reply, along with an immediate refund via Venmo, which impressed them. Another customer faced a situation where the wash wouldn’t operate after payment, but the owner personally reached out and reimbursed the money, earning a higher rating. However, there have been some complaints about card readers malfunctioning, with one customer noting repeated errors and a $15 charge without successful use of the card. Despite these occasional issues, the overall experience appears positive, especially due to responsive customer service and the facility’s ability to handle problems effectively. Customers also enjoy the additional benefit of spraying their pets with cold water after washing their cars on hot days. Overall, Sofspra Car Wash is seen as a convenient, affordable, and customer-focused place to wash vehicles, with attentive staff ready to resolve issues when they arise.
I don’t know what everyone is complaining about in these reviews. It all worked perfectly, the payment, the wands. I cleaned my entire rv for $15. My theory is people just don’t how to wash their own cars haha! I had a hard time finding a do it yourself car wash around here.
October 2023
There was a problem so I called the phone number shown at the car wash and 'Roger' immediately and very kindly took care of it. It's nice to know that there are still businesses that care about customer service.
October 2022
Amazing! My car is clean again and it was 100° in North county so when I got over to the coast I even sprayed my dog with the cold water precious
