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February 2024 by randy horn
Jason was very knowledgeable and helpful. Great store !
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January 2024 by Sean Bradley
The shop in Encinitas, CA worked on my bike and it is working perfectly now! I want to call out the level of commitment and detail that the service and store manager had at the Encinitas staff in resolving the issue. They communicated well and displayed care and pride in their work.
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January 2024 by Frank R. Santore
Great job getting me in and making the repair on my chain.
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January 2024 by Daniel E. Jackson
Tremendous team at Trek Encinitas. I drive past 3 Trek store to go see these guys. Over the last 5 years Ive gotten to know them by name. I trust them more than any other service organization Ive used for bikes or vehicles. They are about sharing professional cycling knowledge and making the best recommendation,,,, not about making a sale. 11 out of 10. Keep up the great work guys!! Dan J
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January 2024 by dennisinfosv
Great people, professional. service was on time and as described.
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January 2024 by Xander Sahin
Great experience here. Everyone was super helpful, especially Chris! He pointed me to the right tool for the job and was super helpful in explaining how to fix things myself to save on paying shop labor for easy jobs.
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January 2024 by John Doemeny
Great service! I had a bad crash on my bike which needed much repair of the handlebar and brake lever and gear shifter. The service guys were great. They completed the repair promptly and to my satisfaction. Bike is as good as new.
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January 2024 by Roger Olmstead
Trek Encinitas is the go to place to get your bike serviced (and to purchase a new bike). This time, we were given a Specialized childs mountain bike by a neighbor, that was neglected and needed work. We wanted to give it to our grandson who just learned to ride a bike, as a Christmas present. Brought the bike in to Trek Encinitas, and Chris Bitzer, and the other members of the Service department turned this bike into a gem. The cost was far, far les than a new bike. Awesome work Trek Encinitas, as usual!!
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January 2024 by Christopher Bonney
Excellent customer service, selection and knowledgeable and meticulous bike service. All this in a beautiful new store. Thanks for keeping both my road and TT bike in tip top condition.
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January 2024 by Jim Nardi
Excellent service from the Trek Encinitas team. They explained all aspects of the repair and bike was ready when promised. Highly recommended.
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January 2024 by Darlene Simonian
From the first time I got my bike to the first time that I took it in for service and every time there after I have had the best service and I always feel like I am their one and only customer. I have bought several items from them and I can’t wait to get my next bike there.
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December 2023 by Jeff Rucker
Nice big store, lots of parking out back
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December 2023 by Mike Locy
Great service and collection of products. Very helpful without high pressure sales!
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December 2023 by Sarah Russell
Customer service by Tyler at Trek Encinitas goes unmatched. I had researched bikes on the Trek website prior to making my first visit to the store so I had a good idea of what my purchase would be. Tyler walked me through everything, answered all my questions, gave detailed explanations of my bike's features, and never even hinted at pressuring me to purchase. Easiest, most uncomplicated transaction ever. I give my overall experience at Trek Encinitas 10/10. Thank you, Tyler!
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November 2023 by Doug Novak
Great advice, excellent and fast maintenance service. It’s great to work with positive, caring professionals who know cycling. And what a beautiful, spacious store. I highly recommend this bike shop.
