Dunn-Edwards Paints in Encino is a friendly and helpful store that offers a great experience for customers. The staff is kind, knowledgeable, and patient, providing excellent service whether helping with color choices or answering questions. A standout feature is the color consultant, who spends significant time with customers to find the perfect shade, even going as far as photoshopping house facades to help clients visualize their options. This dedication ensures customers feel confident about their selections. The store is easy to access with its own free parking lot and has a wide variety of paint colors, especially shades of white, making it simple for customers to choose and test samples. Customers appreciate the convenience of taking home color card samplers for testing with contractors. The staff is recognized for knowing their paints well, and the overall atmosphere is positive, with a pleasant playlist adding to the experience. While the store caters more to large restoration projects and may not always have every small item in stock, it remains a popular choice for those seeking quality service, expert advice, and a seamless shopping experience.
Absolutely amazing experience! Dilni spent about an hour with me going through white colors! She held big color cards up in different lighting for me to view and we talked through exactly what I wanted. Ended up with three samples, three paint brushes and large sticker paper for $25! Super grateful for her help!!
June 2024
There is an exceptional color consultant at this store, Dilni Peiris. She spent over an hour and a half on two occasions with us to ensure we got to the exact right shade of dark grey for our home. Love this store. Everyone was kind and helpful
May 2023
Very clean, proffesional and willing to help. Not much to say other than that
