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“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“First time, great and fast service! Great price compared to competitors. Will definitely be returning in the future; hopefully not the same reason lol
Samsung Note 8 Broken screen & back.”
“Representative Ben was very professional, friendly, kind and helpful. I had an issue with my order. I spoke with him over the phone and he ensured me that he'll be able to assist me if I came to the store. Ben was able to assist with no problems. Thankful to him for stress-free visit.”
“Tasnia was informative and efficient-she quickly clarified the features of different cases and screen protectors, and then expertly applied my case & protector to my new phone”
“Very friendly owner says he has been here since 2006 he ships with most shipping carriers and has a wide range of cell phones for sale also from Verizon and spectrum mobile.”
“Came in for a new phone & left with a bunch of accessories and brand new phone. Super happy with the customer service Walter & Mariana were amazing. They explained everything in detail and even helped with promotion. 10 out of 10 recommend the packing location!”
“Absolutely outstanding service from iPhone Repair Pros! I had a shattered screen on my iPhone, and they fixed it quickly and efficiently. The technicians were professional and knowledgeable, and the repair was done with top-notch quality. Their customer service was exceptional, with clear communication and fair pricing. I highly recommend iPhone Repair Pros for anyone needing reliable and fast iPhone repairs. Five stars!”
“Isabelle was so patient and kind. She took the time to answer my questions and helped me to choose the right protector for my phone. Then of course, installed it perfectly.”
“I had been having a nightmare experience with my phone not connecting to the network for a week and had been on the phone with customer support for hours and into the store 4 times without any success. I was frazzled by the time I had the pleasure of meeting Marco G, who was so empathetic, patient, and clever! He was the only person who was able to make the changes to get my phone to work, and I'm so thankful!!!”
“I met Mohammed/Javed and he helped me with shipping a package to India for an affordable price. Customer service was great and he let me come in at closing time. 10/10 I Recommend his store for all your electronics and international shipping services”
“Ali is the best. He took care of multiple problems with my iPhone. Did it fast at a fair price. Friendly guy…explained everything he did in clear detail. Check him out next time you have a problem.”
“The representative in the AT&T store, Mr Von was extremely knowledgeable, helpful, efficient, and answered all our questions. He helped me get a good deal, and set up the phone. I couldn’t have done it without all his help. Thank you AT&T and Mr Von… ;)”
“I love that I can continuously change my scratched glass for only $9.99 whenever needed. Mohammed helped me this time, and he was so nice and put the glass on perfectly. I also get great cases there for a reasonable price. I highly recommend Mohammed and Celltech!”
“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”
“I was so stressed going to my original phone place and I found The Fix on google and Romeo was helpful from the very beginning he was very patient as I was super stressed out. He immediately fixed my issue and now I can relax and feel normal again. Thank you Romeo!”
“Jesus and John went above and beyond to help me and my friend with our new phone purchases and hooked us up greatly, transferring our data and everything. They are friendly and welcoming. Their service is outstanding. ???”
“Eduardo was fantastic. Took care of us promptly, answered the many questions my daughter asked, was personable and delightful. He made sure to tell us about current promotions also which saved us a good chunk of moola!”
“GREAT SERVICE WILL NOT GO TO ANOTHER ATT GREAT PEOPLE ALWAYS HELP NO WAIT THANK YOU. THE REP WAS THE BEST AND THE NICEST VERY HELPFUL NICE WILL ALWAYS RETURN HERE FOR MY AT@T NUMBERS!”
“Justin was awesome!!! He spend 2 hours on the phone with corporate and his district manager to help me resolve my issue. This issue was created by a corporate branch on Moorpark road in Thousand Oaks. He didn’t have to help me because he or his store was not responsible for the mess up, but he did. Amazing customer service by Justin!!”
“I took my iPhone for repair here and I was so happy with the results. The guys are incredible. This is the place to go when we have iPhones issues. My son also took his phone there and said great things about this place and the guys who helped him.
Prices are reasonable.”
“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”
“Went by the other morning to have a new glass put on my iPhone14. They Quoted a price gave me a time and delivered exactly as promised and through in a free glass protector as well The guys could not have been more professional, polite and helpful Highly recommend them but you will need to go to their shop down the street as the mall, after 30 years, has pushed them out .... #supportsmallbusiness !”
10AM - 7PM
Lake Balboa
Mobile Phone Accessories
“Hratch was so easy to work with and understand my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again!”
“The staff here is so nice, I came in for a phone case after having no luck with a few other larger stores in the area. They had a case in stock, and it was a 1/3 the price of the other places around. 10/10 recommend.”
“We went to ubreakifix to get my phone repair because it wasn’t changing. He cleaned within a minute and he didn’t changed me. Before that I went to another place a cross the street and they wanted to charge me $145 without even checking. I highly recommend UBreakifix, very professional and very quick!”
10AM - 4:30PM
11916 Santa Monica Blvd, Los Angeles
Mobile Phone Accessories
“Great place for phone repairs. I forgot the guys name but he is honest and will tell you if he thinks you need a repair or not on your phone. I’ve been to this shop twice for repairs and he did an excellent job. I would recommend this place for people that there phones repaired”
“Jacolby from AT&T Store at 17288 Saticoy St. delivers excellent customer service. He was so helpful and patient dealing with me and made everything easy for me to understand. I will still be back to this store for my future needs on telephone service.”
“I highly recommend to go and ask for Carolina to ensure you receive the best service .
I had an excellent experience at the store . She always has the best attitute . Her kindness and willingness to assist make shopping much more enjoyable.”
“Great service! I just my iPhone 15 Pro Max fixed and they did it in a matter of 20 mins. I had questions and they ansered.i had ask asked to put the screen protector that I bought for me too and he did. Very nice owner.”
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“After reading the reviews for this ATT store location my family and I stopped by to trade up our IPhone 12’s for the IPhone 16. Lila was our service rep and made the entire transactions of trading up three IPhones effortless. She was even able to get my son’s caller ID changed in minutes. This is something I’ve been asking ATT to do for several years now with no results. Lila literally got it done within a couple of minutes. We were in and out of there in less than 20 minutes having had everything handled 100%. This is the first for me. I’ve been an IPhone user since the very beginning with ATT. In the past it was always like buying a new car, it took forever. Not at this location and it was because of Lila. Her knowledge and willingness to help us made buying our new phones a pleasure. Thank you, Lila.”