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“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“Michael is the best mobile repair specialist that i have ever experienced very fast very knowledgeable on time and nob done professionally now have a phone it looks like brand new.
Thank you Michael ?”
“I went in to get a new phone today and Coty was very helpful and informative about the phone I wanted. The process was easy and fast. Looking forward to being a long time customer. Thank you for all your help Coty ?”
“This place is wonderful, if you are like me and want to protect your phone and or need accessories for your phone this place is it. I recently got my new phone in October and have literally cracked the glass protector 4 times since it is always slipping out of my pocket and or hands. With the unlimited warranty the privacy screen protects and is worth the investment especially when upgrading devices”
“Very friendly owner says he has been here since 2006 he ships with most shipping carriers and has a wide range of cell phones for sale also from Verizon and spectrum mobile.”
“The representative in the AT&T store, Mr Von was extremely knowledgeable, helpful, efficient, and answered all our questions. He helped me get a good deal, and set up the phone. I couldn’t have done it without all his help. Thank you AT&T and Mr Von… ;)”
“Isabelle was so patient and kind. She took the time to answer my questions and helped me to choose the right protector for my phone. Then of course, installed it perfectly.”
“Came in for a new phone & left with a bunch of accessories and brand new phone. Super happy with the customer service Walter & Mariana were amazing. They explained everything in detail and even helped with promotion. 10 out of 10 recommend the packing location!”
“Absolutely outstanding service from iPhone Repair Pros! I had a shattered screen on my iPhone, and they fixed it quickly and efficiently. The technicians were professional and knowledgeable, and the repair was done with top-notch quality. Their customer service was exceptional, with clear communication and fair pricing. I highly recommend iPhone Repair Pros for anyone needing reliable and fast iPhone repairs. Five stars!”
“Excellent service and very welcoming. Staff was even extremely patient with me while I was indecisive on what I was going to buy. They provide many services. Great for shipping dhl and purchasing boxes. 10/10 service.”
“Ali is the best. He took care of multiple problems with my iPhone. Did it fast at a fair price. Friendly guy…explained everything he did in clear detail. Check him out next time you have a problem.”
“Eric is the man! He got me in and out in swift time, and helped me even further than what I was expecting! The store is inviting and the staff is super attentive to those coming in and those being attended!! Than you Eric and team!!”
“I love that I can continuously change my scratched glass for only $9.99 whenever needed. Mohammed helped me this time, and he was so nice and put the glass on perfectly. I also get great cases there for a reasonable price. I highly recommend Mohammed and Celltech!”
“The staff here is so nice, I came in for a phone case after having no luck with a few other larger stores in the area. They had a case in stock, and it was a 1/3 the price of the other places around. 10/10 recommend.”
“Going to any cell service store is just as bad as the DMV imo. This was the only store I can say was not dmv level hell. I can’t remember the names of the sales associates helping me, but they were so patient, helping with a complicated plan to help me upgrade my phone. On Black Friday no less! I would drive far just to be helped at this store again”
“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”
“Jacolby from AT&T Store at 17288 Saticoy St. delivers excellent customer service. He was so helpful and patient dealing with me and made everything easy for me to understand. I will still be back to this store for my future needs on telephone service.”
“Jesus and John went above and beyond to help me and my friend with our new phone purchases and hooked us up greatly, transferring our data and everything. They are friendly and welcoming. Their service is outstanding. ???”
“I was so stressed going to my original phone place and I found The Fix on google and Romeo was helpful from the very beginning he was very patient as I was super stressed out. He immediately fixed my issue and now I can relax and feel normal again. Thank you Romeo!”
“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”
“GREAT SERVICE WILL NOT GO TO ANOTHER ATT GREAT PEOPLE ALWAYS HELP NO WAIT THANK YOU. THE REP WAS THE BEST AND THE NICEST VERY HELPFUL NICE WILL ALWAYS RETURN HERE FOR MY AT@T NUMBERS!”
“Excellent customer service!!! Ivan was very knowledgeable, helpful, patient, and friendly. I bought a new phone plus upgraded my service plan at this store. Ivan answered all my questions and set up the new phone for me. He was absolutely the best!
I read reviews on a lot of the Metro by T-Mobile stores in the area, but there were only a few stores this highly rated. (Wanted to avoid any unpleasant encounters with rude, salespeople). This Metro by T-Mobile definitely deserves 5☆ and I would always go back here! I highly recommend Ivan and this particular store ☆☆☆☆☆!!!”
“I highly recommend to go and ask for Carolina to ensure you receive the best service .
I had an excellent experience at the store . She always has the best attitute . Her kindness and willingness to assist make shopping much more enjoyable.”
“Really great service Michelle helped me pass my number from Metro PCs and was really helpful telling me all the different features each phone has helping me pick the best one for me, really recommend coming here ! #thankscricket”
“Justin was awesome!!! He spend 2 hours on the phone with corporate and his district manager to help me resolve my issue. This issue was created by a corporate branch on Moorpark road in Thousand Oaks. He didn’t have to help me because he or his store was not responsible for the mess up, but he did. Amazing customer service by Justin!!”
“Great spot, got my 15 Pro fixed on the spot. They were transparent with everything and I asked questions during the repair and were super cool. Thank you for the quick turn around”
“Cannot recommend highly enough! The technician with whom I spoke on the phone was incredibly helpful, patient, informative and understanding. He even pointed out why I may or may not choose a repair as opposed to a replacement. A+ customer service!! SO appreciated!”
“Super helpful staff and great service. I was helped by a girl named Santana who helped me get internet. She recommended the best service available and said the setup would be super easy.”
“My husband and I called in on 6/23, we were assisted by Vanessa who was friendly, patient and knowledgeable which was a great first experience. We were stressed out about getting WiFi for my work from home job and working with her was easy-peazy! Glad we got her as our representative. :)”
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“After reading the reviews for this ATT store location my family and I stopped by to trade up our IPhone 12’s for the IPhone 16. Lila was our service rep and made the entire transactions of trading up three IPhones effortless. She was even able to get my son’s caller ID changed in minutes. This is something I’ve been asking ATT to do for several years now with no results. Lila literally got it done within a couple of minutes. We were in and out of there in less than 20 minutes having had everything handled 100%. This is the first for me. I’ve been an IPhone user since the very beginning with ATT. In the past it was always like buying a new car, it took forever. Not at this location and it was because of Lila. Her knowledge and willingness to help us made buying our new phones a pleasure. Thank you, Lila.”