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“Cannot recommend highly enough! The technician with whom I spoke on the phone was incredibly helpful, patient, informative and understanding. He even pointed out why I may or may not choose a repair as opposed to a replacement. A+ customer service!! SO appreciated!”
“Great experience at Metro by T-Mobile. Katherine was very helpful, friendly, and made the whole process easy. She answered all my questions and provided excellent customer service. Really appreciate the help!”
“Rich is the BEST!!!!
Been going here for over 16+yrs
Friendly professional service
Great prices for phones/ phone necessities and repairs
Highly recommend”
“Just got set up with Cricket Wireless and a new Samsung phone as a single guy on a tight budget, and it was way better than I expected. Walked in kinda nervous about the whole thing, but the customer service guy was super chill and helpful. He took his time, explained everything without rushing me, got my number switched over easy, and had me up and running quick.
The prices are honestly the best part — finally something affordable that doesn’t kill my paycheck every month. Unlimited talk, text, and solid data for way less than I was paying before. No crazy hidden fees either.
If you’re low on cash like me and need reliable service without the stress, Cricket’s worth it. Saved me real money”
“The woman that helped me at this store was very nice. Helped me get set up with a new phone very quickly. Although the parking lot seemed slightly sketchy, the service was quick and helpful.”
“This morning I visited Boost Mobile and Itzel was absolutely amazing! She was so nice, patient, and really helpful throughout the whole process. She took her time to explain everything clearly and made sure I left with exactly what I needed. Excellent customer service — thank you, Itzel! Highly recommend her to anyone visiting this location.”
“MY NEW FAVORITE METRO BY T-MOBILE STORE in Van Nuys, California. Ivan is now the manager of this store and I can't say enough about how helpful, knowledgeable, courteous and friendly he is. Excellent problem-solver and troubleshooting, Ivan helps me with all my phone problems and questions, straightening out billing matters and technical issues. I always return to this particular store whenever I am looking to upgrade a phone, add or change service features because good customer service is very important to me.”
“I came in a day before buying a new phone because my recent phone wasnt working good anymore.. I love how they greet me especially Alma she help me and explained in detail getting a new phone I really like her service and appreciate so much and very professional I would recommend it and thank you”
“I had a great experience at the Metro by T-Mobile store on 6584 Van Nuys Blvd. The staff was very helpful, patient, and professional. They explained all the plans clearly, helped me choose the best option for my needs, and completed everything quickly. The service was smooth and respectful, and I left fully satisfied. Highly recommended for anyone looking for good customer service.”
“I have an amazing experience very helpful nice from Gagan and Nadeem the best custumer service. I went to the store and bought a phone and they gave me a lot of free stuffs.”
“The staff was very helpful when I needed to upgrade my cell phone and add an additional line. Juan walked me through set up and was helpful in making sure I was completely satisfied.”
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“Jacolby from AT&T Store at 17288 Saticoy St. delivers excellent customer service. He was so helpful and patient dealing with me and made everything easy for me to understand. I will still be back to this store for my future needs on telephone service.”