“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
9:30AM - 5:30PM
4924 Balboa Boulevard, Encino
Shipping Centers
“The representative went above and beyond to be courteous and generous when providing lamination services for some wallet cards for me. I would highly recommended this place after that kind experience.”
“Ben is ALWAYS the best! Really nice person. Have had a box there for around 10 years or so. Always consistent. Willing to help with packages or customer requests where he can, etc. Great place to trust your mailing/shipping, notary needs and other services Ben offers.”
“To the person with the one star rating Justin H. About the Postage being marketed up. I work at another Mailbox Store. Mailbox stores do have to mark up the price for postage. It cost us the same if not more with 3nd party software to buy postage and pay to print it out. Small business mailbox stores have to make money. We cant do that by giving you the postage at cost. Even it cost us even more in fees and time. If you go to the Post Office it will be a longer line you have to wait in.”
“I love this place, very convenient location and professional staff. Staff always trying to be helpful regardless if they are busy or not. Also the parking in $3 each 15 minutes, but UPS customer can validate the parking for upto one hour.”
“I had an excellent experience with FedEx recently, and I want to especially thank Lori for her exceptional support. She went above and beyond to help me with my needs, demonstrating professionalism, patience, and a genuine willingness to assist. Thanks to Lori’s dedication. I truly appreciate her efforts and the reliable service provided by FedEx. Highly recommended!”
“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.
Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.
It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”
“I was 9 months pregnant and stressed out of my mind. The ladies here at the UPS store saved me. They helped me get my packages boxed and shipped. Truly went above and beyond. I was astounded by their kindness and humanity. I was sobbing from my hormones and they offered me a chair to sit and helped me through the process of getting my baby gear returned. They really are the best. I’ll never forget their kindness. Bravo.”
“Hey! Just wanted to take the time out to say, Thank You to Alvin and the colleague that was helping me today at this Encino office. These guys were extremely friendly, knowledgeable and gave honest helpful solutions for my shipping needs. Ive visited this location before and i have always been impressed with the high level of customer service. Alvin is relatable, professional and efficient ! I'll continue to come here even though office depot is closer to me.”
““I have been a loyal customer of Encino Mail and More for several years, handling all my mailing and notary needs through them as a resident of the area. I have nothing but great complements to the gentleman who handles the Costomer service.
Thank you for your response. it is all good?”