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“I had an excellent experience at this shipping and receiving store. The staff was professional, efficient, and genuinely helpful from start to finish. They handled my package with care, made sure everything was properly labeled, and answered all my questions without rushing me.
What really stood out was how organized and fast the process was—I was in and out quickly, but never felt like just another customer. It’s clear they take pride in their work and value good service.
If you’re looking for a reliable place to handle your shipping or receiving needs, I highly recommend this location. I’ll definitely be coming back.”
“Great experience at this shipping company, packed with fun snacks! Coconut milk and chocolate banana are must-tries. The staff makes it even better, blending professionalism with delightful treats!”
“My Christmas cards were expertly printed. Great quality of paper and envelopes. The Associate, Leah, who assisted me when I picked up my order was friendly and very helpful. She’s the best associate I have encountered at the Van nuys store location.”
“New employees were so helpful unlike those who’ve been there earlier and barely came with unhappy face to assist you in such lazy manner…
Hope they’ve been fired ?”
“I was very happy with the quality and price of the print work I had done. It was a copy of my wife's family tree that was made many years ago in Norway. It dated back to 1140 and was over 50 pages. I made it as a gift for my nephew in MN. (Thanks, Sam, for helping me in Van Nuys CA)”
“I have been coming to this store location when it opened. Everyone is very polite. Drew is very polite every week I go to have a package sent with a smile 😊😊😊”
“This is a great place to send things to Colombia. It has been 17 years since I’ve been using the service and not even once I had a problem. Thx guys at Melodias Y Cargo”
“This location always provides the best service. Today was full of customers and the one employee working still provided amazing service. Kudos to Jayden. She is the multitasking queen.”
“Went here for the first time to ship something for work. Couldnt decide what to pack it in, but Jasmine did it all for me. I appreciate how careful she was with my stuff and how patient she was dealing with me!”
“My wife and I have been using this location for over 20 years. They have consistently been a fair, dependable and clean operation. Rita is a wonderful person and she hires the best. It’s a difficult and demanding job to work there, so employees have to be dedicated. When I read some of the negative reviews, I felt that I needed to address these issues. First, stamps cost more because you are paying for the convenience of avoiding long lines at the Post Office. I think an extra $3 is well worth it. They have kept their yearly box fee at an affordable rate; one of the reasons we have stayed with them so long. Yes, it would be awesome if they could bring back Saturday hours, but that would require enough increased business to pay an employee to work that day. So don’t complain about a $3 surcharge if you want them open on a Saturday. The occasional parking issues are NOT caused by Postal Annex but rather by the bread shop next door. The bread shop clientele are simply a selfish and entitled class of people. They park in front of the stores even when there are plenty of free spaces. They constantly cause parking lot congestion and show zero concern for other motorists. This bread shop does not belong in such a small complex. If they had one ounce of the integrity that the proprietors of Postal Annex have, this bread business would have moved to a larger complex to accommodate their increased traffic. However, if you do find yourself with a parking issue, simply get out of your car, go in the bread shop and announce that the person with X model car needs to move it. They almost always do. Most of them have super expensive cars and are worried someone will scratch or damage them. Just be polite. Do not start a fight over a parking space. So again, do NOT blame Postal Annex for issues caused by a completely separate business. We hope to stay with Rita and her business for another 20 years.”
“Incredible customer service, attention to detail and overall wonderful experience. Sashi was very helpful in easing my mind that the package I was there to deliver was in the best of care.
10/10 recommendation for this location because they have Sashi overseeing the operation.”
12AM - 11:55PM
15232 Sherman Way, Van Nuys
Shipping Centers
“Never had an issue with this place, the employees are cool. I’m there somewhat often, sometimes the wait can be excessive but them the breaks. All my shipments keep getting to their destination which is all that matters.”
“I've always had a pleasant experience when returning packages via UPS. I've never had a lost or package damaged and the owner is very friendly and helpful.”
“I really like this location everyone is very helpful, this is my go to location they are opened later than other post offices and are always so helpful with anything you are mailing , packages or letters. They always send you in the right direction.”
“Amazing customer service in my opinion. The men that came to pick up the box were so kind and quick with pick up. My family in Guatemala also said the communication and service for delivery was amazing and they were kind. Have sent boxes to Guatemala every few years and never an issue. Thank you!”
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“We got 7 parcels for our exhibition which arrived in Van Nuys in time, and we revised to pick up in service point. Mitra is very helpful to help us get all our 7 parcels within 10 minutes. Very appreciated.”