North County Cadillac offers a positive experience for both selling and buying vehicles. Customers praise the dealership for its transparency and professionalism, especially when appraising used cars. The service department is highly regarded for its effective repairs, with many expressing gratitude for the staff's willingness to address issues. Buyers appreciate the straightforward pricing and the lack of pressure tactics. The atmosphere is described as friendly and welcoming, with mentions of Victor, who is noted for his warm communication and support throughout the buying process. Tim, the general manager, and Alex, the sales manager, are recognized for their fair and transparent approach, contributing to a stress-free experience. The finance team, including David, is also highlighted for being informative and patient. Additionally, the service department receives acclaim for making customers feel at home, with mechanics who ensure quality service. Overall, North County Cadillac is highly recommended for both car purchases and maintenance, with many customers expressing their satisfaction and commitment to return.
I love this place the service department is great they make you feel at home . The mechanics are great never had a problem at all withthe service department. Keep up the great work . Will always service all of my cars her and buy all of my cars here also.
February 2025
This has the best customer service I have ever experienced with my cars!Frank Briseno is very knowledgeable and professional! It's people like this that make your company beyond exceptional! I highly recommend!
January 2025
Excellent service Good installations Quality in my car And quickly esignatures Definitely I recommend it this place to buy a car
