Old Navy is a clothing store offering a wide range of apparel and accessories for the whole family, including jeans in 180 sizes, comfy fleece, and activewear. The store emphasizes great style, quality, and fun. Customers can enjoy free pickup services or shop in person, though masks are required for in-store shopping. The staff is helpful, with one employee praised for helping a customer build a complete outfit and providing excellent assistance. While the selection of clothes is good, some shoppers feel prices have increased over the years, making them less frequent visitors. Overall, Old Navy combines variety, helpful service, and convenience for shoppers looking for affordable and stylish clothing options.