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June 2024 by intrazel
Quick and easy to get gas and the car wash is always working well I highly recommend this gas station if you're in the area or a local I use it often and I've never had an issue here
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June 2024 by Timur Is
I was driving along the highway and decided to stop to refuel and have a snack when I finished all my business. I took my food and wanted to heat it in the microwave, but the saleswoman flatly refused and said that this was prohibited. This is very strange and very outrageous. In 10 years of living in America, this is the first time I have encountered this, and I give it one deserved rating.
remove this damn microwave, if it can't be used, what the hell is going on with you?
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June 2024 by Adrian Aybar
I just left this gas station. A lady with glasses that works there is extremely rude until she can’t be rude and then becomes dismissive and condescending. I tried three different pumps, none of the buttons worked on either of them. She saw me trying to pump from the window of where the cash register is at. She looks at me and hurries me towards her with her with a hand gesture. I walked towards her and told her that none of the buttons work on any of the pumps work. The first thing out of her mouth was that the tap pay function doesn’t work. I repeated myself explaining to her that none of the buttons work on the pumps. She dismissively told me that they should be working. I showed her by pressing multiple buttons on one of the pumps and she said that’s the first time she seen that happen and for me to calm down. After hearing that, I just walked to my car and drove off.
A few months ago, the same lady showed the same poor customer service when I tried to cash a $100 lottery ticket. She told me that she couldn’t cash lottery tickets that were that high. I asked her if it was store policy or if I should just come back later when they had more money in the register. She just sho’d me away telling me that she just couldn’t cash it.
Last time I come to this Shell.
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May 2024 by Jenée Leigh
Kinda irked after being there about 30min ago. Going to get some ice for my hydroflask and some snacks to take to the park. Was told "it's against health code" to fill the ice. I genuinely was curious as to when, since I hadn't heard this before. Very rude "since always," and other responses like that, I just wanted to get some ice with my snacks. It gets hot in Esco. Wouldn't have cared about paying for it honestly, just needed the ice. Wasn't even offered the receipt and spaced by the time I drove away. Also realized as I drove away I could have just used one of their cups and transferred it, however I was honestly just taken aback by the whole interaction. Would have been happy for the suggestion to fill and transfer it.
Looked it up as well as spoke with someone. It's not against health code in general, however the size of my bottle potentially touching the side because the bottle was bigger than the dispenser *could* be an issue. Takes only a couple of moments to be nice and have a conversation. Won't be going back. I prefer Chevron anyway.
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October 2023 by Jimmy Choo
Lady is mentally off. She is rude and combative moment I walked in. She said she’s the owner. Avoid this place.
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March 2023 by Gary N.
They need to train their employees, me and my grandpa stopped here for gas twice, he wanted to buy some lottery tickets like Fantasy 5 and Mega Million, but the first time we came here, none of those employees understood what we were talking about, my grandpa was really upset so we went down to the gas station next door to buy them; 2 weeks later we came back here again, then grandpa came out with Fantasy 5 tickets on his hand, very weird and inconsistent of this place
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February 2023 by Joe Herz
Stopped into get some gas in my truck and check my oil after working second shift needless to say I'm a little tired. Well transferring funds a rude employee came out and told me that I need to hurry up and clearly he was agitated that I'd been there for a few minutes transferring funds to spend at his gas station which pays his measly check I don't know who the manager or the owner is but I would fire that lame Not only was he rude but confrontational and I'll tell you what if he was half the man he was acting like before I got out of the car I would definitely have wiped and mopped the gas station with his little scrawny a#@ never have I been treated in such a way by an employee and establishment which I'm a paying customer and honestly I don't think he would be of any help to any motorist or person in need of oil or any such products for their vehicle I don't think he was qualified to run the leaf blower he was struggling with
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January 2023 by D J
Would not sell propane because only employee in the store
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December 2022 by Alex D.
This gas station is directly off the I-15 north, a convenient stop. I like how it is brightly lit after dark, and it was not crowded at all.
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October 2022 by Laura M.
Horrible Service!!!! A real KAREN working there right now doing her "job" too hard! And when I said I'm sorry your having a bad day but wasting my time right now isn't necessary she called me a b**** in front of my children and then refused to give me her name to complain to her supervisor! I will not ever in my life go to another Shell station! And I see why this specific station has such a low rating prior to mine I'm submitting!
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August 2021 by David H.
Car wash was broken and, as I was using my phone to look for another car wash, I was told that I can't park there and that I needed to leave. Leave I did, and I won't be back! One star for reliability, since it was busted.
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August 2021 by Dallas Fattouch
The girl that was working register was very rude.
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July 2021 by Lorena Gonzalez
The cashier came out and yelled at me with a mask on and was super rude and disrespectful. This was on a Thursday at 5:40 pm if anyone knows her name, report her
The worst customer service
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April 2021 by Zach Karr
Horrible station. Nothing works, buttons don’t function properly, can’t enter Fuel Rewards numbers, and the attendant wasn’t able to help at all.
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March 2021 by Sara L.
I walked into the store and proceeded to walk to the coolers to get a water. Once I got to the counter, I sat the water down and I said hello in a very kindly matter and the cashier grabbed the water and then went all psycho. She insisted that I called her d*** and that I need to get out or she is gonna call the police on me. Very rude and poor customer service. I was nothing but nice to the woman. This incident happed around 2:30pm on March 9.
