Staples in Escondido provides printing, shipping, technology, and recycling services essential for small businesses, remote workers, parents, teachers, and students. Reviews highlight excellent customer service and a high level of knowledge from the staff. Employees are described as kind, helpful, knowledgeable, and thoughtful with incredibly positive attitudes. One customer reported that a manager, though busy and short-staffed, stayed calm, expertly orchestrated the staff, and provided free technical assistance to repair a printer, explaining the steps clearly. The store's recycling program also received specific praise for being very helpful and knowledgeable. Customers find the staff to be a light to be around, contributing to an awesome store experience.
Staff were able to tune up my laptop and replace the battery. They got me and my laptop up and running.
July 2024
I like Staples over the other stationary supply stores. One thing that I would like better; not having to look at what rewards I have available prior to shopping. If there was an easy way at the store to see my rewards I would shop more often and spend more.
June 2024
Customer service and level of knowledge, explanation of the steps to complete the repair were excellent Julio and Erick great job on the customer service side and the technical knowledge side
