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“Very easy check in and out. Explanation of the rental was clear. Drop off was easy. The truck was easier to drive than I thought and there were so many great directions on the app and on the visor.”
“Go see Draco for your Isuzu truck needs best sales and service, we buy all or delivery trucks @ DracoGreat service @ Draco Isuzu, now if only Isuzu USA could get the parts to the dealers!!”
“The man who works here is SUPER nice!!! Highly recommend this location just based off of great customer service. Renting a U-haul was expensive, though. Avoid it if possible and find a friend, family, or neighbor with a truck if you aren't moving a whole house.”
“A huge shout out to Ryder team in Escondido. And A big thank you to Juan Del Rio. Juan has great customer skills and knows how to keep a customer notified when the truck is ready to be picked up and rented. He made sure to not make me feel rushed and answered all my questions. The walk around the truck to check for damages was Very thorough. He made sure I pointed out all dents and scratches that were visible. Juan Del Rio. You are one of a kind in today's customer services.”
“Quick and efficient. I arrived 15 mins early to my pickup time and was on the road within minutes. The representative was pleasant and efficient. The vehicle was clean and seemed well maintained”
“I rented a truck from Budget Truck Rental and did immediately run into a snag in that the car I had reserved ahead of time was not at the original destination. I ended up driving to another Budget Truck Rental (2040 Auto Parkway) and they ended up helping me out. The rental representative was very courteous and professional. The truck was made available shortly after I got there. I also ran into another problem in that I needed the truck for an extra day, and this location was able to accommodate. It's interesting to see all of the bad reviews but I certainly didn't have the same problems they did.”
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“Excellent customer service! I had to rent a car for an extended time and the car they gave me was great. Clean and very well maintained. I will definitely use them again, very satisfied!”